CULTURAL COMPETENCY/HEALTHCARE DISPARITIES

Healthcare Disparities
Language Barriers

Healthcare Disparites

Abbot P, Short E, Dodson S, et al. Improving your cultural awareness with culture clues. Nurse Pract. 2002;27(2):44-7, 51.

Anderson L, Scrimshaw S, Fullilove M, et al. Culturally competent healthcare systems. A systematic review. Am J Prev Med. 2003;24(3 Suppl):68-79. Review.

Armstrong K, Ravenell K, McMurphy S, Putt M. Racial/ethnic differences in physician distrust in the United States. Am J Public Health. 2007;97(7):1283-9.

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Beach M, Price E, Gary T, et al. Cultural competence: a systematic review of health care provider educational interventions. Med Care. 2005;43(4):356-73. Review.

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Covington L. Cultural competence for critical care nursing practice. Crit Care Nurs Clin North Am. 2001;13(4):521-30.

Crawley L, Marshall P, Lo B, Koenig B. End-of-life care consensus panel.  Strategies for culturally effective end-of-life care. Ann Intern Med. 2002;136(9):673-9.

Dedier J, Penson R, Williams W, Lynch T . Race, ethnicity, and the patient-caregiver relationship. Oncologist. 1999;4(4),325-31.

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Donnelly P. Ethics and cross-cultural nursing. J Transcult Nurs. 2000;11(2):119-26. Review.

Fongwa M. Exploring quality of care for African Americans. J Nurs Care Qual. 2001;15(2):27-49.

Ghods B, Roter D, Ford D, et. al. Patient-physician communication in the primary care visits of African-Americans and whites with depression. J Gen Intern Med. 2008 May;23(5):600-6.

Giger J, Davidhizar R, Fordham P. Multi-cultural and multi-ethnic considerations and advanced directives: developing cultural competency. J Cult Divers, 2006;13(1):3-9. Review.

Goode T, Dunn M, Bronheim S. The evidence base for cultural and linguistic competency in health care. The Commonwealth Fund. 2006. Available from: http://www.cmwf.org/usr_doc/Goode_evidencebasecultlinguisticcomp_962.pdf

Guerra C, McDonald V, Ravenell K, et. al.  Effect of race on patient expectations regarding their primary care physicians.  Fam Pract. 2008 Feb;25(1):49-55.

Haris P. The impact of age, gender, race and ethnicity on the diagnosis and treatment of depression. J Manag Care Pharm. 2004;10(2 Suppl):S2-7. Review.

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Ida D. Cultural competency and recovery within diverse populations. Psychiatr Rehabil J. 2007;31(1):49-53. Review.

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Kagawa-Singer M, Kassim-Lakha S. A strategy to reduce cross-cultural miscommunication and increase the likelihood of improving health outcomes. Acad Med. 2003;78(6):577-87.

Kaplan S, Greenfield S. The patient’s role in reducing disparities. Ann Intern Med. 2004;141(3):222-3.

Kleinman A, Eisenberg L, Good B. Culture, illness, and care: clinical lessons from anthropologic and cross-cultural research. Ann Intern Med. 1978;88(2):251-8.

Levinson W, Hudak P, Feldman J, et. al. “It’s not what you say …”: racial disparities in communication between orthopedic surgeons and patients. Med Care. 2008 Apr;46(4):410-6.

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Matsuyama R, Grange C, Lyckholm L, et al. Cultural perceptions in cancer care among African-American and Caucasian patients. J Natl Med Assoc. 2007;99(10):1113-8.

McNeil J. A model for cultural competency in the HIB management of African American patients. J Natl Med Assoc. 2003;95(2 Suppl 2):3S-7S.

Midwest Bioethics Center, Cultural Diversity Task Force. Healthcare narratives from diverse communities – a self-assessment tool for healthcare providers. Bioethics Forum. 2001;17(3-4):SS1-18.

Moore M. Talking with patients from Howlong to the Himalayas – do all our patients want us to be patient-centred? Aust Fam Physician. 2007;36(3):175-6.

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Pantilat S, Pastorek J. Patient-physician communication: respect for culture, religion, and autonomy.JAMA. 1996;275:107-109.

Penson R, Daniels K, Lynch T. Too old to care? Oncologist. 2003;9(3):343-52.
                                                
Pergert P, Ekblad S, Enskar K, Bjork O. Obstacles to transcultural caring relationships: experiences of health care staff in pediatric oncology. J Pediatr Oncol Nurs. 2007;24(6):314-28. Erratum in: J Pediatr Oncol Nurs. 2008;25(1):56.

Perkins H, Supik J, Hazuda H. Cultural differences among health professionals: a case illustration. J Clin Ethics. 1998;9(2):108-17.

Puebla Fortier J, ed. The impact of culture on health care delivery. DiversityRx. 2003. Available from: http://www.diversityrx.org/HTML/ESLANG.htm

Quest T, Franks N. Vulnerable populations: cultural and spiritual direction. Emerg Med Clin North Am. 2006;24(3):687-702. Review.

Qureshi A, Collazos F, Ramos M, Casas M. Cultural competency training in psychiatry. Eur J Psychiatry. 2008 Jan;23 Suppl 1:49-58.

Romeo C. Caring for culturally diverse patients: one agency’s journey toward cultural competence. Home Healthc Nurse. 2007;25(3):206-13. Review.

Rust G, Kondwani K, Martinez R, et al. A crash-course in cultural competence. Ethn Dis. 2006;16(2 Suppl 3):S3-29-36.

Salimbene S. Cultural competence: a priority for performance improvement action. J Nurs Care Qual. 1999;13(3):23-25.

Schlotthauer A, Badler A, Cook S, et. al. Evaluating interventions to reduce health care disparities: an RWJF program. Health Aff (Millwood). 2008 Mar-Apr;27(2):568-73.

Shaw-Taylor Y, Benesch B. Workforce diversity and cultural competence in healthcare. J Cult Divers. 1998;5(4):138-46. Review.

Smedley B, Stith A, Nelson A (eds.), Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, Institute of Medicine. Unequal treatment: confronting racial and ethnic disparities in healthcare. National Academies Press; 2003.

Smith A, Davis R, Krakauer E. Differences in the quality of the patient-physician relationship among terminally ill African-American and white patients: impact on advance care planning and treatment preferences. J Gen Intern Med. 2007;22(11):1579-82.

Sobo E. Good communication in pediatric cancer care: a culturally-informed research agenda. J Pediatr Oncol Nurs. 2004;(3):150-4. Review.

Taylor S, Lurie N. The role of culturally competent communication in reducing ethnic and racial healthcare disparities. Am J Manag Care. 2004;10 Spec No.: SP1-4.

Thomson W, Denk J. Promoting diversity in the medical school pipeline: a national overview. Acad Med. 1999;74(4):312-4.

Uncommon Insights, LLC. Literature review on effective sex- and gender-based systems/models of care. Office on Women's Health, U.S. Department of Health and Human Services. 2007 Jan. Available from: www.womenshealth.gov

Valle R. Cultural assessment in bioethical advocacy – toward cultural competency in bioethical practice. Bioethics Forum. 2001;17(1):15-26.

Vanderbilt S, Wynia M, Gadon M, Alexander G. A qualitative study of physicians’ engagement in reducing healthcare disparities. J Natl Med Assoc. 2007;99(12):1315-22.

Voigt J. Cultural competency – the caregiver connection. Bioethics Forum. 2003:19(1-2);17-23.

Wear D. Insurgent multiculturalism: rethinking how and why we teach culture in medical education. Acad Med. 2003;78(6):549-54.

Williams D, Rucker T.  Understanding and addressing racial disparities in health care. Health Care Finance Rev. 2000;21(4):75-90.

Williams R. Cultural diversity, health care disparities, and cultural competency in American medicine. J Am Acad Orthop Surg. 2007;15 Suppl 1:S52-8.

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Language Barriers

Bernard A, Whitaker M, Ray M, et al. Impact of language barrier on acute care medical professionals is dependent upon role. J Prof Nurs. 2006;22(6):355-8.

Bischoff A, Perneger T, Bovier P, et al. Improving communication between physicians and patients who speak a foreign language. Br J Gen Pract. 2003;53(492):541-6.

Carmona R. Improving language access: a personal and national agenda. J Gen Intern Med. 2007;22 Suppl 2:277-8.

Collins D, Villigran M, Sparks L. Crossing borders, crossing cultures: barriers to communication about cancer prevention and treatment along the U.S./Mexico border. Patient Educ Couns. 2008 Apr 22;[Epub ahead of print]

Dohan D, Levintova M. Barriers beyond words: cancer, culture, and translation in a community of Russian speakers. J Gen Intern Med. 2007;22 Suppl 2:300-5.

Fatahi N, Hellstrom M, Skott C, Mattson B. General practitioners’ views on consultations with interpreters: a triad situation with complex issues. Scand J Prim Health Care. 2008 Mar;26(1):40-5.

Fernandez A, Schillinger D, Grumbach K, et al. Physician language ability and cultural competence. An exploratory study of communication with Spanish-speaking patients. J Gen Intern Med. 2004;19(2):167-74.

Gadon M, Balch GI, Jacobs E. Caring for patients with limited English proficiency: the perspectives of small group practitioners. J Gen Intern Med. 2007;22 Suppl 2:341-6.

Gany F, Leng J, Shapiro E, et al. Patient satisfaction with different interpreting methods: a randomized controlled trial. J Gen Intern Med. 2007;22 Suppl 2:312-8.

Gregg J, Saha S. Communicative competence: a framework for understanding language barriers in health care. J Gen Intern Med. 2007;22 Suppl 2:368-70.

Hudelson P. Improving patient-provider communication: insights from interpreters. Fam Pract. 2005;22(3):311-6.

Jacobs E, Sadowski L, Rathouz P. The impact of an enhanced interpreter service intervention on hospital costs and patient satisfaction. J Gen Intern Med. 2007;22 Suppl 2:306-11.

Kalet A, Gany F, Senter L. Working with interpreters: an interactive Web-based learning module. Acad Med. 2002 Sep;77(9):927. Review.

Lavizzo-Mourey R. Improving quality of US health care hinges on improving language services. J Gen Intern Med. 2007;22 Suppl 2:279-80.

Lee K, Winickoff J, Kim M, et al. Resident physicians’ use of professional and nonprofessional interpreters: a national survey. JAMA. 2006;296(9):1050-3.

Nailon R. The assessment and documentation of language and communication needs in healthcare systems: current practices and future directions for coordinating safe, patient-centered care. Nurs Outlook. 2007;55(6):311-7.

Ngo-Metzger Q, Sorkin D, Phillips R, et al. Providing high-quality care for limited English proficient patients: the importance of language concordance and interpreter use. J Gen Intern Med. 2007;22 Suppl 2:324-30.

Oliva N. When language intervenes: improving care for patients with limited English proficiency. Am J Nurs. 2008 Mar;108(3):73-5. Review.

Partida Y. Addressing language barriers: building response capacity for a changing nation. J Ben Intern Med. 2007;22 Suppl 2:347-9.

Robb N, Greenhalgh T. “You have to cover up the words of the doctor”: mediation of trust in interpreted consultations in primary care. J Health Organ Manag. 2006;20(5):434-55.

Saha S, Fernandez A. Language barriers in health care. J Gen Intern Med. 2007;22 Suppl 2:281-2.

Saha S, Fernandez A, Perez-Stable E. Reducing language barriers and racial/ethnic disparities in health care: an investment in our future. J Gen Intern Med. 2007;22 Suppl 2:371-2.

Schyve P. Language differences as a barrier to quality and safety in health care: the joint commission perspective. J Gen Intern Med. 2007;22 Suppl 2:360-1.

Yeo S. Language barriers and access to care. Annu Rev Nurs Res. 2004;22:59-73. Review.

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