Relevant Publications
Compassion Fatigue
Communication
Alternative Medicine
Cultural Competency
Providers as Patients
Empathy/Compassion
Health Literacy
Health Policy
Hope
Narrative Medicine
End-of-Life Care
Patient Empowerment
Clinical Relationships
Quality of Care
Risk Management
Spirituality
Health Care Training
Treatment Refusal
Schwartz Rounds Cases

Relevant Publications

QUALITY OF CARE/PATIENT SAFETY

Altman D, Clancy C, Blendon RJ. Improving patient safety: Five years after the IOM report. NEJM. 2004;351(20):2041-43.

Association of periOperative Registered Nurses. AORN guidance statement: creating a patient safety culture. AORN J. 2006;83(4):936-42.

Awe C, Lin S. A patient empowerment model to prevent medication errors. J Med Syst. 2003;27(6):503-17.

Blendon R, Schoen C, Donelan K, et al. Physicians' views on quality of care: A five-country comparison. Health Affairs. 2001;20(3):233-243.

Committee on Quality of Health Care in America, Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. National Academies Press, 2001.

Davenport D, Henderson W, Mosca C, et al. Risk-adjusted mortality in teaching hospitals correlates with reported levels of communication and collaboration on surgical teams but not with scale measures of teamwork climate, safety climate, or working conditions. J Am Coll Surg. 2007;205(6):778-84.

Gesell S. Assessing service quality in cancer care. Oncology Issues. 2003;18(1):25-28.

Hussey P, Anderson G, Osborn R, et al. How does the quality of care compare in five countries? Health Affairs. 2004;23(3):89-99.

Kerr E, McGlynn E, Adams J, Keesey J, Asch S. Profiling the quality of care in twelve communities: Results from the CQI study. Health Affairs. 2004;23(3):247-256.

Kohn L, Corrigan J, Donaldson M (eds.), Committee on Quality of Health in America, Institute of Medicine. To err is human: building a safer health system. National Academies Press; 1999.

Safran D, Taira D, Rogers W, et al.  Linking primary care performance to outcomes of care. J Fam Prac. 1998;47(3):213-20.

Sandoval G, Brown A, Sullivan T, et al. Factors that influence cancer patients’ overall perceptions of the quality of their care. Int J Qual Health Care. 2006;18:266-74.

Shaller D, Sofaer S, Findlay S, et al. Consumers and quality-driven health care: a call to action. Health Affairs. 2003;22(2):95-101.