Relevant Publications
Compassion Fatigue
Communication
Alternative Medicine
Cultural Competency
Providers as Patients
Empathy/Compassion
Health Literacy
Health Policy
Hope
Narrative Medicine
End-of-Life Care
Patient Empowerment
Clinical Relationships
Quality of Care
Risk Management
Spirituality
Health Care Training
Treatment Refusal
Schwartz Rounds Cases

Relevant Publications

QUALITY OF CARE/PATIENT SAFETY

Aiello Bowles E, Tuzzio L, Wiese C,et. al. Understanding high-quality cancer care: a summary of expert perspectives. Cancer. 2008 Feb;112(4):934-42.

Altman D, Clancy C, Blendon RJ. Improving patient safety: Five years after the IOM report. NEJM. 2004;351(20):2041-43.

Association of periOperative Registered Nurses. AORN guidance statement: creating a patient safety culture. AORN J. 2006;83(4):936-42.

Awe C, Lin S. A patient empowerment model to prevent medication errors. J Med Syst. 2003;27(6):503-17.

Blendon R, Schoen C, Donelan K, et al. Physicians' views on quality of care: A five-country comparison. Health Affairs. 2001;20(3):233-243.

Committee on Quality of Health Care in America, Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. National Academies Press, 2001.

Davenport D, Henderson W, Mosca C, et al. Risk-adjusted mortality in teaching hospitals correlates with reported levels of communication and collaboration on surgical teams but not with scale measures of teamwork climate, safety climate, or working conditions. J Am Coll Surg. 2007;205(6):778-84.

Gesell S. Assessing service quality in cancer care. Oncology Issues. 2003;18(1):25-28.

Granda-Cameron C, Viola SR, Lynch MP, Polomano RC. Measuring patient-oriented outcomes in palliative care: functionality and quality of life. Clin J Oncol Nurs. 2008 Feb;12(1):65-77. Review.

Hsiao CJ, Boult C. Effects of quality on outcomes in primary care: a review of the literature. Am J Med Qual. 2008 May 16. [Epub ahead of print]

Hussey P, Anderson G, Osborn R, et al. How does the quality of care compare in five countries? Health Affairs. 2004;23(3):89-99.

Jangland E, Gunningberg L, Carlsson M. Patients' and relatives' complaints about encounters and communication in health care: Evidence for quality improvement. Patient Educ Couns. 2008 Nov 25. [Epub ahead of print]

Kerr E, McGlynn E, Adams J, Keesey J, Asch S. Profiling the quality of care in twelve communities: Results from the CQI study. Health Affairs. 2004;23(3):247-256.

Kohn L, Corrigan J, Donaldson M (eds.), Committee on Quality of Health in America, Institute of Medicine. To err is human: building a safer health system. National Academies Press; 1999.

Manser T. Teamwork and patient safety in dynamic domains of healthcare: a review of the literature. Acta Anaesthesiol Scand. 2008 Oct 22; doi: 10.111/j.1399-6576.2008.01717.x.

Safran D, Taira D, Rogers W, et al. Linking primary care performance to outcomes of care. J Fam Prac. 1998;47(3):213-20.

Sandoval G, Brown A, Sullivan T, et al. Factors that influence cancer patients’ overall perceptions of the quality of their care. Int J Qual Health Care. 2006;18:266-74.

Schattner A. Angst-driven medicine? QJM. 2009 Jan;102(1):75-8.

Sexton JB, Thomas EJ, Helmreich RL. Error, stress, and teamwork in medicine and aviation: cross sectional surveys. BMJ. 2000;320:745-9.

Shaller D, Sofaer S, Findlay S, et al. Consumers and quality-driven health care: a call to action. Health Affairs. 2003;22(2):95-101.