Relevant Publications
Compassion Fatigue
Communication
Alternative Medicine
Cultural Competency
Providers as Patients
Empathy/Compassion
Health Literacy
Health Policy
Hope
Narrative Medicine
End-of-Life Care
Patient Empowerment
Clinical Relationships
Quality of Care
Risk Management
Spirituality
Health Care Training
Treatment Refusal
Schwartz Rounds Cases

Relevant Publications

RISK MANAGEMENT/MEDICAL ERRORS

Allman J. Bearing the burden or baring the soul: physicians’ self-disclosure and boundary management regarding medical mistakes. Health Commun. 1998;10(2):175-97.

Ann Intern Med. 2008 Dec 2;149(11):811-6.

Aoki N, Uda K, Ohta S, et. al. Impact of miscommunication in medical dispute cases in Japan. Int J Qual Health Care. 2008 Oct;20(5):358-62.

Baggett P. I'm sorry: apologizing for a mistake might prevent a lawsuit. Tex Med. 2005 Jan;101(1):56-9.

Baker S, Lauro C, Sintim-Damoa A Malpractice allegations and apology laws: benefits and risks for radiologists. J Am Coll Radiol. 2008 Dec;5(12):1186-90

Baumricker S. A medical error leads to tragedy: how do we inform the patient? Am J Hosp Palliat Care. 2006;23(5):417-21.

Beckman H, Markakis K, Suchman A, Frankel R. The doctor-patient relationship and malpractice: lessons from plaintiff depositions. Arch Int Med. 1994;154:1365-70.

Berlin L. Will saying "I'm sorry" prevent a malpractice lawsuit? AJR Am J Roentgenol. 2006 Jul;187(1):10-5.

Berlinger N, Wu A. Subtracting insult from injury: addressing cultural expectations in the disclosure of medical error. J Med Ethics. 2005;31(2):106-8. Review.

Bismark M, Paterson R. 'Doing the right thing' after an adverse event. N Z Med J. 2005 Jul 15;118(1219):U1593.

Calvert J, Hollander-Rodriguez J, Atlas M, Johnson K. Clinical inquiries. What are the repercussions of disclosing a medical error? J Fam Pract. 2008 Feb;57(2):124-5. Review.

Chan D, Gallagher T, Reznick R, Levinson W. How surgeons disclose medical errors to patients: a study using standardized patients. Surgery. 2005;138(5):851-8.

Cleopas A, Villaveces A, Charvet A, et al. Patient assessments of a hypothetical medical error: effects of health outcome, disclosure, and staff responsiveness. Qual Saf Health Care. 2006;15(2):136-41.

Consensus Statement of the Harvard Hospitals, Massachusetts Coalition for the Prevention of Medical Errors. When things go wrong: responding to adverse events. 2006. Available from: www.macoalition.org

Crigger N. Always having to say you’re sorry: an ethical response to making mistakes in professional practice. Nurs Ethics. 2004;11(6):568-76.

Dalton G, Samaropoulos X, Dalton A. Improvements in the safety of patient care can help end the medical malpractice crisis in the United States. Health Policy. 2008 May;86(2-3):153-62.

Delbanco T, Bell S. Guilty, afraid and alone – struggling with medical error. NEJM. 2007;357(17):1682-3.

Duclos C, Eichler M, Taylor L, et al. Patient perspectives of patient-provider communication after adverse events. Int J Qual Health Care. 2005;17(6):479-86
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Entman S, Glass C, Hickson G, et al. The Relationship between malpractice claims history and subsequent obstetric care. JAMA. 1994;272(20):1588-1591.

Fein S, Hilborne L, Spiritus E, et al. The many faces of error disclosure: a common set of elements and a definition. J Gen Intern Med. 2007;22(6):755-61.

Fisseni G, Pentzek M, Abholz HH. Responding to serious medical error in general practice--consequences for the GPs involved: analysis of 75 cases from Germany. Fam Pract. 2008 Feb;25(1):9-13.

Gallagher T, Garbutt J, Waterman A, et al. Choosing your words carefully: how physicians would disclose harmful medical errors to patients. Arch Intern Med. 2006;166(15):1585-93.

Gallagher T, Levinson W. Disclosing harmful medical errors to patients: a time for professional action. Arch Intern Med. 2005;165(16):1819-24. Review.

Gallagher T, Suddert D, Levinson W. Disclosing harmful medical errors to patients. NEJM. 2007;356(26):2713-9. Review.

Gallagher T, Waterman A, Ebers A, et al. Patients’ and physicians’ attitudes regarding the disclosure of medical errors. JAMA. 2003;289(8):1001-7.

Gallagher T, Waterman A, Garbutt J, et al. US and Canadian physicians’ attitudes and experiences regarding disclosing errors to patients. Arch Intern Med. 2006;166(15):1605-11.

Garbutt J, Brownstein D, Klein E, et al. Reporting and disclosing medical errors: pediatrician’s attitudes and behaviors. Arch Pediatr Adolesc Med. 2007;161(2):179-85.

Garbutt J, Waterman A, Kapp J, et al. Lost opportunities: how physicians communicate about medical errors. Health Aff. 2008;27(1):246-55.

Geier P. Emerging med-mal strategy: “I’m sorry.” Natl Law J. 2006; July 24.

Hamasaki T, Takehara T, Hagihara A. Physicians' communication skills with patients and legal liability in decided medical malpractice litigation cases in Japan. BMC Fam Pract. 2008 Jul 25;9:43.

Hickson G, Clayton W, Entman S, et al. Obstetricians’ prior malpractice experience and patients’ satisfaction with care. JAMA. 1994; 272(20):1583-1587.

Hickson G, Federspiel C, et al. Patient complaints and malpractice risk. JAMA. 2002;287(22):2951-7.

Hobgood C, Hevia A, Hinchey P. Profiles in patient safety: when an error occurs. Acad Emerg Med. 2004;11(7):766-70.

Hobgood C, Peck C, Gilbert B. Medical errors – what and when: what do patients want to know? Acad Emerg Med. 2002;9(11):1156-61.

Hobgood C, Tamayo-Sarver J, Elms A, Weiner B. Parental preferences for error disclosure, reporting, and legal action after medical error in the care of their children. Pediatrics. 2005;116(6):1276-86.

Hobgood C, Tamayo-Sarver JH, Weiner B. Patient race/ethnicity, age, gender and education are not related to preference for or response to disclosure. Qual Saf Health Care. 2008 Feb;17(1):65-70.

Iedema R, Jorm C, Wakefield J, Ryan C, Dunn S. Practising Open Disclosure: clinical incident communication and systems improvement. Sociol Health Illn. 2009 Mar;31(2):262-77.

Iedema R, Sorensen R, Manias E, et. al. Patients' and family members' experiences of open disclosure following adverse events. Int J Qual Health Care. 2008 Dec;20(6):421-32.

Kaldjian L, Jones E, Rosenthal G. An empirically derived taxonomy of factors affecting physicians’ willingness to disclose medical errors. J Gen Intern Med. 2006;21:942-8.

Kaldjiian L, Jones W, Wu B. Disclosing medical errors to patients: attitudes and practices of physicians and trainees. J Gen Intern Med. 2007;22(7):988-96.

Karlsen KA, Hendrix TJ, O'Malley M. Medical error reporting in America: a changing landscape. Qual Manag Health Care. 2009 Jan-Mar;18(1):59-70.

Lazare A. Apology in medical practice: an emerging clinical skill. JAMA. 2006;296(11):1401-4.

LeGros N, Pinkall J. The new JCAHO patient safety standards and the disclosure of unanticipated outcomes. J Health Law. 2002;35(2):189-210.

Levinson W, Gallagher T. Disclosing medical errors to patients. CMAJ. 2007;177(3):265-7.

Levinson W, Roter D, Mullooly J, Dull V, Frankel R. Physician-patient communication: The relationship with malpractice claims among primary care physicians and surgeons. JAMA. 1997;277(7):553-9.

Levinson W, Roter DL, Mullooly JP, et. al. Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons. JAMA. 1997 Feb 19;277(7):553-9.

Liebman C, Hyman C. A mediation skills model to manage disclosure of errors and adverse events to patients. Health Aff. 2004;23(4):22-32.

Loren DJ, Klein EJ, Garbutt J, et. al. Medical error disclosure among pediatricians: choosing carefully what we might say to parents. Arch Pediatr Adolesc Med. 2008 Oct;162(10):922-7.

MacDonald N, Attaran A. Medical errors, apologies and apology laws. CMAJ. 2009 Jan 6;180(1):11, 13.

Malaty W, Crane S. How might acknowledging a medical error promote patient safety? J Fam Pract. 2006;55(9):775-80.

Martinez W, Lo B. Medical students' experiences with medical errors: an analysis of medical student essays. Med Educ. 2008 Jul;42(7):733-41.

Matlow A, Stevens P, Harrison C, Laxer R. Disclosure of medical errors. Pediatr Clin North Am. 2006;53(6):1091-104. Review.

Mazor K, Reed G, Yood R, et al. Disclosure of medical errors: what factors influence how patients respond? J Gen Intern Med. 2006;21(7):704-10.

Mazor K, Simon S, Yood R, et al. Health plan members’ views about disclosure of medical error. Ann Intern Med. 2004;140(6):409-18.

Mazor K, Simon S, Yood R, et al. Health plan members’ views on forgiving medical errors. Am J Manag Care. 2005;11(1):49-52.

McDonnell WM, Guenther E. Narrative review: do state laws make it easier to say "I'm sorry?"

Moskop J, Geiderman J, Hobgood C, Larkin G. Emergency physicians and disclosure of medical errors. Ann Emerg Med. 2006;48(5):523-31.

Nebel E. Malpractice: love thy patient. Clin Orth Rel Res. 2003;407:19-24.

Pelletier E, Robson R. Giving back the pen: disclosure, apology and early compensation discussions after harm in the healthcare setting. Healthc Q. 2008;11(3 Spec No.):85-90.

Penson R, Svendsen S, Chabner B, Lynch T. Medical mistakes: A workshop on personal perspectives. Oncologist. 2001;6(1):92-9.

Quinn RE, Eichler MC. The 3Rs program: the Colorado experience. Clin Obstet Gynecol. 2008 Dec;51(4):709-18.

Richman J, Mason T, Mason-Whitehead E, et. al. Social aspects of clinical errors: A discussion paper. Int J Nurs Stud. 2009 Feb 6.

Robbennolt JK. Apologies and medical error. Clin Orthop Relat Res. 2009 Feb;467(2):376-82

Rohrich RJ. It's okay to say "I'm sorry". Plast Reconstr Surg. 2007 Oct;120(5):1425-7.

Saxton JW, Finkelstein MM. Adverse event management: your evidence to decrease professional liability risk. J Med Pract Manage. 2008 Jul-Aug;24(1):5-8.

Schmidt C. “We’re sorry”: The healing power of apology – and how two little words could make medicine safer. Harvard Public Health Review. [serial on the internet]. 2007 Fall. Available from: http://www.hsph.harvard.edu/review/fall07/fall07apology.html

Schwappach DL, Boluarte TA. The emotional impact of medical error involvement on physicians: a call for leadership and organisational accountability. Swiss Med Wkly. 2009 Jan 10;139(1-2):9-15.

Stelfox H, Palmisani S, Scurlock C, et al. The “To Err is Human” report and the patient safety literature. Qual Saf Health Care. 2006;15(3):174-8.

Stokes S, Wu A, Pronovost P. Ethical and practical aspects of disclosing adverse events in the emergency department. Emerg Med Clin North Am. 2006;24(3):703-14. Review.

Stow J. Using medical-error reporting to drive patient safety efforts. AORN J. 2006;84(3);411-4, 417-20. Review,.

Straumanis J. Disclosure of medical error: is it worth the risk? Pediatr Crit Care Med. 2007;8(2 Suppl):S38-43.

Surbone A, Gallagher T, Rich K, Rowe M. To err is human 5 years later. JAMA. 2005;294(14):1758.

Surbone A, Rowe M, Gallagher T. Confronting medical errors in oncology and disclosing them to cancer patients. J Clin Oncol. 2007;25(12):1463-7. Review.

Tamblyn R, Abrahamowicz M; Dauphinee D, Wenghofer E, et al. Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. JAMA. 2007;298:993-1001.

Vercler C, Angelos P. Communicating errors. Cancer Treat Res. 2008;140:195-213.

Waterman A, Gallagher T, Garbutt J, et al. Brief report: hospitalized patients’ attitudes about and participation in error prevention. J Gen Intern Med. 2006;21(4):367-70.

Waterman A, Garbutt J, Hazel E, et al. The emotional impact of medical errors on practicing physicians in the United States and Canada. Jt Comm J Qual Patient Saf. 2007;33(8):467-76.

Williams E, Manwell L, Konrad T, Linzer M. The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study. Health Care Manage Rev. 2007;32(3):203-12.

Winslade W, McKinney E. To tell or not to tell: disclosing medical error. J Law Med Ethics. 2006;34(4):813-6.

Wofford M, Wofford J, et al. Patient complaints about physician behaviors: a qualitative study. Am Med. 2004;79(2):134-138.

Zimmerman R. Doctors' new tool to fight lawsuits: saying 'I'm sorry.' Malpractice insurers find owning up to errors soothes patient anger. J Okla State Med Assoc. 2004 Jun;97(6):245-7.

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