RISK MANAGEMENT/MEDICAL ERRORS
Allman J. Bearing the burden or baring the soul: physicians’ self-disclosure and boundary management regarding medical mistakes. Health Commun. 1998;10(2):175-97.
Baumricker S. A medical error leads to tragedy: how do we inform the patient? Am J Hosp Palliat Care. 2006;23(5):417-21.
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Berlinger N, Wu A. Subtracting insult from injury: addressing cultural expectations in the disclosure of medical error. J Med Ethics. 2005;31(2):106-8. Review.
Calvert J, Hollander-Rodriguez J, Atlas M, Johnson K. Clinical inquiries. What are the repercussions of disclosing a medical error? J Fam Pract. 2008 Feb;57(2):124-5. Review.
Chan D, Gallagher T, Reznick R, Levinson W. How surgeons disclose medical errors to patients: a study using standardized patients. Surgery. 2005;138(5):851-8.
Cleopas A, Villaveces A, Charvet A, et al. Patient assessments of a hypothetical medical error: effects of health outcome, disclosure, and staff responsiveness. Qual Saf Health Care. 2006;15(2):136-41.
Consensus Statement of the Harvard Hospitals, Massachusetts Coalition for the Prevention of Medical Errors. When things go wrong: responding to adverse events. 2006. Available from: www.macoalition.org
Crigger N. Always having to say you’re sorry: an ethical response to making mistakes in professional practice. Nurs Ethics. 2004;11(6):568-76.
Dalton G, Samaropoulos X, Dalton A. Improvements in the safety of patient care can help end the medical malpractice crisis in the United States. Health Policy. 2008 May;86(2-3):153-62.
Delbanco T, Bell S. Guilty, afraid and alone – struggling with medical error. NEJM. 2007;357(17):1682-3.
Duclos C, Eichler M, Taylor L, et al. Patient perspectives of patient-provider communication after adverse events. Int J Qual Health Care. 2005;17(6):479-86.
Entman S, Glass C, Hickson G, et al. The Relationship between malpractice claims history and subsequent obstetric care. JAMA. 1994;272(20):1588-1591.
Fein S, Hilborne L, Spiritus E, et al. The many faces of error disclosure: a common set of elements and a definition. J Gen Intern Med. 2007;22(6):755-61.
Gallagher T, Suddert D, Levinson W. Disclosing harmful medical errors to patients. NEJM. 2007;356(26):2713-9. Review.
Gallagher T, Waterman A, Garbutt J, et al. US and Canadian physicians’ attitudes and experiences regarding disclosing errors to patients. Arch Intern Med. 2006;166(15):1605-11.
Gallagher T, Garbutt J, Waterman A, et al. Choosing your words carefully: how physicians would disclose harmful medical errors to patients. Arch Intern Med. 2006;166(15):1585-93.
Gallagher T, Levinson W. Disclosing harmful medical errors to patients: a time for professional action. Arch Intern Med. 2005;165(16):1819-24. Review.
Gallagher T, Waterman A, Ebers A, et al. Patients’ and physicians’ attitudes regarding the disclosure of medical errors. JAMA. 2003;289(8):1001-7.
Garbutt J, Waterman A, Kapp J, et al. Lost opportunities: how physicians communicate about medical errors. Health Aff. 2008;27(1):246-55.
Garbutt J, Brownstein D, Klein E, et al. Reporting and disclosing medical errors: pediatrician’s attitudes and behaviors. Arch Pediatr Adolesc Med. 2007;161(2):179-85.
Hickson G, Clayton W, Entman S, et al. Obstetricians’ prior malpractice experience and patients’ satisfaction with care. JAMA. 1994; 272(20):1583-1587.
Hickson G, Federspiel C, et al. Patient complaints and malpractice risk. JAMA. 2002;287(22):2951-7.
Hobgood C, Tamayo-Sarver J, Elms A, Weiner B. Parental preferences for error disclosure, reporting, and legal action after medical error in the care of their children. Pediatrics. 2005;116(6):1276-86.
Hobgood C, Hevia A, Hinchey P. Profiles in patient safety: when an error occurs. Acad Emerg Med. 2004;11(7):766-70.
Hobgood C, Peck C, Gilbert B. Medical errors – what and when: what do patients want to know? Acad Emerg Med. 2002;9(11):1156-61.
Kaldjiian L, Jones W, Wu B. Disclosing medical errors to patients: attitudes and practices of physicians and trainees. J Gen Intern Med. 2007;22(7):988-96.
Lazare A. Apology in medical practice: an emerging clinical skill. JAMA. 2006;296(11):1401-4.
LeGros N, Pinkall J. The new JCAHO patient safety standards and the disclosure of unanticipated outcomes. J Health Law. 2002;35(2):189-210.
Levinson W, Gallagher T. Disclosing medical errors to patients. CMAJ. 2007;177(3):265-7.
Levinson W, Roter D, Mullooly J, Dull V, Frankel R. Physician-patient communication: The relationship with malpractice claims among primary care physicians and surgeons. JAMA. 1997;277(7):553-9.
Liebman C, Hyman C. A mediation skills model to manage disclosure of errors and adverse events to patients. Health Aff. 2004;23(4):22-32.
Malaty W, Crane S. How might acknowledging a medical error promote patient safety? J Fam Pract. 2006;55(9):775-80.
Matlow A, Stevens P, Harrison C, Laxer R. Disclosure of medical errors. Pediatr Clin North Am. 2006;53(6):1091-104. Review.
Mazor K, Reed G, Yood R, et al. Disclosure of medical errors: what factors influence how patients respond? J Gen Intern Med. 2006;21(7):704-10.
Mazor K, Simon S, Yood R, et al. Health plan members’ views on forgiving medical errors. Am J Manag Care. 2005;11(1):49-52.
Mazor K, Simon S, Yood R, et al. Health plan members’ views about disclosure of medical error. Ann Intern Med. 2004;140(6):409-18.
Moskop J, Geiderman J, Hobgood C, Larkin G. Emergency physicians and disclosure of medical errors. Ann Emerg Med. 2006;48(5):523-31.
Nebel E. Malpractice: love thy patient. Clin Orth Rel Res. 2003;407:19-24.
Penson R, Svendsen S, Chabner B, Lynch T. Medical mistakes: A workshop on personal perspectives. Oncologist. 2001;6(1):92-9.
Schmidt C. “We’re sorry”: The healing power of apology – and how two little words could make medicine safer. Harvard Public Health Review. [serial on the internet]. 2007 Fall. Available from: http://www.hsph.harvard.edu/review/fall07/fall07apology.html
Stelfox H, Palmisani S, Scurlock C, et al. The “To Err is Human” report and the patient safety literature. Qual Saf Health Care. 2006;15(3):174-8.
Straumanis J. Disclosure of medical error: is it worth the risk? Pediatr Crit Care Med. 2007;8(2 Suppl):S38-43.
Stokes S, Wu A, Pronovost P. Ethical and practical aspects of disclosing adverse events in the emergency department. Emerg Med Clin North Am. 2006;24(3):703-14. Review.
Stow J. Using medical-error reporting to drive patient safety efforts. AORN J. 2006;84(3);411-4, 417-20. Review,.
Surbone A, Rowe M, Gallagher T. Confronting medical errors in oncology and disclosing them to cancer patients. J Clin Oncol. 2007;25(12):1463-7. Review.
Surbone A, Gallagher T, Rich K, Rowe M. To err is human 5 years later. JAMA. 2005;294(14):1758.
Tamblyn R, Abrahamowicz M; Dauphinee D, Wenghofer E, et al. Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. JAMA. 2007;298:993-1001.
Vercler C, Angelos P. Communicating errors. Cancer Treat Res. 2008;140:195-213.
Waterman A, Garbutt J, Hazel E, et al. The emotional impact of medical errors on practicing physicians in the United States and Canada. Jt Comm J Qual Patient Saf. 2007;33(8):467-76.
Waterman A, Gallagher T, Garbutt J, et al. Brief report: hospitalized patients’ attitudes about and participation in error prevention. J Gen Intern Med. 2006;21(4):367-70.
Williams E, Manwell L, Konrad T, Linzer M. The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study. Health Care Manage Rev. 2007;32(3):203-12.
Winslade W, McKinney E. To tell or not to tell: disclosing medical error. J Law Med Ethics. 2006;34(4):813-6.
Wofford M, Wofford J, et al. Patient complaints about physician behaviors: a qualitative study. Am Med. 2004;79(2):134-138.
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