Our 2017 Compassion in Action webinar series teaches some of the concepts and skills that are essential to providing compassionate, collaborative care in ways that matter to patients, families and ourselves. The webinars highlight skills that are components of a framework developed by the Schwartz Center for Compassionate Healthcare and The Arnold P. Gold Foundation, in partnership with the Bucksbaum Institute for Clinical Excellence (University of Chicago) and the Josiah Macy Jr. Foundation.

Each webinar in the 2017 series builds off of the first webinar in 2016, ‘Maximizing the Power of Relationships: Taking Care of Ourselves and Others,’ presented by Dr. Beth Lown. We recommend viewing this webinar prior to watching the other webinars in this series.

The Schwartz Center’s Compassion in Action webinar series is funded in part by a donation in memory of Julian and Eunice Cohen.

Below are videos of past webinars in 2017.

Presented by Becca Hawkins, MSN, ARNP and Mark Rosenberg, MD, FACP, both directors of compassionate care at Providence St. Joseph Health. Dr. Rosenberg is also an internist and faculty member at the Internal Medicine Residency program at Providence Portland Medical Center and Rebecca is also a nurse practitioner with a specialty in oncology, hospice and palliative care.

This webinar will describe the process that Providence St. Joseph Health has undertaken toward embedding compassion in the culture of the organization. Rebecca and Dr. Rosenberg will take you through their compassion journey, articulating successes and barriers to this work. They will describe how a message integrating suffering, compassion and burnout resonated with leadership and caregivers. In addition, they will demonstrate how creating collaboration and synergy among key partners facilitated the incorporation of compassion into clinical services, quality, high reliability and several work strands of human resources. Finally, they will include specific examples of compassion innovations that have been particularly impactful.

In this presentation, Becca and Dr. Rosenberg describe key concepts connecting suffering, compassion and burnout, discuss the integration and collaboration process for embedding compassion in a system and finally, adapt compassion innovations to their own healthcare system’s needs.

Additional Resources