Presented by Colleen F. Manning, MA, director of research at Goodman Research Group, Inc.

This presentation presents the results of an independent study (commissioned by the Schwartz Center) of the predictors of compassionate care, including attendance at Schwartz Rounds™.

In each of three sites, an online survey was conducted of all caregivers who were invited to attend Schwartz Rounds, whether they attended or not. The survey included questions about caregivers’ perceptions of success in providing compassionate care, teamwork related to compassionate care, the hospital’s support of compassionate caregiving and demographic information.

During this webinar, Colleen helps participants describe the Schwartz Center Compassionate Care Scale (SCCCS), a tool for measuring compassionate care, the predictors of compassionate healthcare and finally, describe what caregivers need to provide more compassionate healthcare.

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