2018 Compassion in Action Webinar Series


In 2018, the Schwartz Center for Compassionate Healthcare is proud to celebrate 20 years of our National Compassionate Caregiver of the Year® (NCCY) Award, and 20 years of celebrating the exceptional caregivers who inspire our work.

Since 1999, we have honored outstanding healthcare professionals who display extraordinary devotion and compassion to caring for patients and families. The award is designed to be much more than recognition for the individual honorees; the goal is to showcase best practices in compassionate care and elevate compassion to a core value of our healthcare system.

To mark 20 years of this inspiring award, this year’s Compassion in Action webinar series will feature the nurses, physicians, social workers, and other outstanding caregivers we’ve honored as award finalists over the last 20 years. We’ll check in on them and their work, and learn from their inspiring stories. We hope you’ll join us.

The Schwartz Center’s Compassion in Action webinar series is funded in part by a donation in memory of Julian and Eunice Cohen.


Clinician Wellness

Wednesday, Sept. 26, 2018 3:00 – 4:00 PM EDT


Current data suggests that burnout is increasing among clinicians and staff, greatly impacting our ability to offer our full compassion to patients, families and colleagues. The contributing causes are myriad: administrative and documentation requirements; the rapid pace and high volume of patients to be seen; the need to maintain safe, high-quality care while also reigning in costs. What can be done? In this webinar, we’ll discuss a variety of approaches you might consider to foster and sustain wellness in your own practices as well as within your organization.


About the Presenter:

Charles Hatem, MD, is the Harold Amos Distinguished Academy Professor and Professor of Medicine at Harvard Medical School, Past Chair of the Department of Medical Education at Mount Auburn Hospital, and 2001 NCCY Award Finalist

Dr. Hatem practiced as a primary care physician at Mt. Auburn for 35 years along with his educational responsibilities. Dr. Hatem has had a long interest in the application of educational theory to health professional training. He developed a primary care residency training program at Mount Auburn and established faculty fellowships in health professional education within the Harvard medical system. He has developed many successful CME and staff courses in ambulatory and primary care medicine, and has been actively engaged in teaching at all levels. The recipient of many awards for excellence in teaching, Dr. Hatem has also served as an international consultant in medical education. He was selected by the Harvard Medical School Class of 1998 to receive the first NBI Healthcare Foundation Humanism in Medicine Award, and was a past recipient of the American College of Physicians Ralph O. Claypoole Sr. Memorial Award, given to an outstanding practitioner of internal medicine who has devoted their career to the care of patients.



View our past Compassion in Action webinars.