2017 Compassion in Action Webinar Series

Compassionate, Collaborative Care – working together to bring compassion into daily practice

Amidst the rapid changes in health care, how can healthcare professionals and staff sustain and deepen the caring and compassion that draws them to this profession? How can caregivers most effectively engage patients and each other to improve the quality of care and achieve better outcomes?

Recent neuroscience developments demonstrate that our brains are constantly being reshaped by our everyday experiences. With intention and practice, we can change the way our brains respond to the continuous flow of information, distractions, emotional reactions and interpersonal challenges. Through skills development and practice, we can strengthen the sense of reward and purpose in our work that is the antidote to burnout, build effective teams, and relate to patients and families more effectively.

Please join us for a new year-long webinar series on Compassionate, Collaborative Care – “The Triple C.” We’ll teach some of the concepts and skills that are essential to providing compassionate, collaborative care in ways that matter to patients, families and ourselves. The skills we’ll highlight are components of a framework co-developed by the Schwartz Center for Compassionate Healthcare and The Arnold P. Gold Foundation, with support and guidance from the Bucksbaum Institute for Clinical Excellence (University of Chicago) and the Josiah Macy Jr. Foundation.

Together we will learn how to sustain compassion and collaboration in healthcare while sustaining our well-being.


Upcoming Webinar



Connecting to Care: Promoting Compassion through Staff Self-Discovery and Engagement

January 31, 2017
4:00 – 5:00 pm ET

Presented by Harris Baden, MD, professor & chief of Pediatric Cardiac Critical Care at Seattle Children’s and the University of Washington School of Medicine.

This webinar will describe one academic pediatric medical center’s efforts to enhance the experience of care for patients and families by enriching the experience of care for staff. The journey includes the initial program developed by doctors, for doctors, to optimize connection with patients and families, that then evolved into an institution-wide effort to promote and support a culture of compassion for patients, families and staff. Through a process called facilitated self-discovery, Dr. Baden and his team have worked to promote presence and empathy in all interactions, with a belief that this increases fulfillment and resiliency, and thereby mitigates burnout. The process requires genuine commitment from hospital leadership that integrates well with their existing commitments to family-centered care, continuous improvement (Lean), safety (high-reliability) and staff well-being.

Learning Objectives:
By the end of this presentation, participants will be able to:

1. Recognize the value of focusing on staff satisfaction and well-being to promote a culture of compassion in their organization

2. Understand the importance of engaging staff through facilitated self-discovery to develop effective and sustainable strategies and solutions.

Register Now