2017 Compassion in Action Webinar Series

Compassionate, Collaborative Care – working together to bring compassion into daily practice

Amidst the rapid changes in healthcare, how can healthcare professionals and staff sustain and deepen the caring and compassion that draws them to this profession? How can caregivers most effectively engage patients and each other to improve the quality of care and achieve better outcomes?

Recent neuroscience developments demonstrate that our brains are constantly being reshaped by our everyday experiences. With intention and practice, we can change the way our brains respond to the continuous flow of information, distractions, emotional reactions and interpersonal challenges. Through skills development and practice, we can strengthen the sense of reward and purpose in our work that is the antidote to burnout, build effective teams, and relate to patients and families more effectively.

Please join us for a new year-long webinar series on Compassionate, Collaborative Care – “The Triple C.” We’ll teach some of the concepts and skills that are essential to providing compassionate, collaborative care in ways that matter to patients, families and ourselves. The skills we’ll highlight are components of a framework co-developed by the Schwartz Center for Compassionate Healthcare and The Arnold P. Gold Foundation, with support and guidance from the Bucksbaum Institute for Clinical Excellence (University of Chicago) and the Josiah Macy Jr. Foundation.

Together we will learn how to sustain compassion and collaboration in healthcare while sustaining our well-being.


Upcoming Webinar


Hawkins, Rebecca_v2 Mark Rosenberg Cropped Pic_v2

Compassion Integration: Connecting Hearts and Minds with Action

May 9, 2017
4:00 – 5:00 p.m. ET

Presented by Rebecca Hawkins, MSN, ARNP and Mark Rosenberg, MD, FACP, both directors of compassionate care at Providence Strategic and Management Services. Dr. Rosenberg is also an internist and faculty member with the Internal Medicine Residency program at Providence Portland Medical Center and Rebecca is also a nurse practitioner with a specialty in oncology, hospice and palliative care.

This presentation will describe the process that Providence St. Joseph Health has undertaken toward embedding compassion throughout the culture of the organization. Rebecca and Dr. Rosenberg will take you through their compassion journey, articulating successes and barriers to this work. They will describe how a message integrating suffering, compassion and burnout resonated with leadership and caregivers. In addition, they will demonstrate how creating collaboration and synergy among key partners facilitated the integration of compassion into of clinical services, quality, high reliability and several work strands of human resources. Finally, they will include specific examples of compassion innovations that have been particularly impactful.

Learning Objectives:
By the end of the presentation, participants will be able to:

1. Describe key concepts connecting suffering, compassion and burnout

2. Discuss the integration and collaboration process for embedding compassion throughout a system

3. Adapt compassion innovations to their own healthcare system’s needs.

Register Now