2018 Compassion in Action Webinar Series


In 2018, the Schwartz Center for Compassionate Healthcare is proud to celebrate 20 years of our National Compassionate Caregiver of the Year® (NCCY) Award, and 20 years of celebrating the exceptional caregivers who inspire our work.

Since 1999, we have honored outstanding healthcare professionals who display extraordinary devotion and compassion to caring for patients and families. The award is designed to be much more than recognition for the individual honorees; the goal is to showcase best practices in compassionate care and elevate compassion to a core value of our healthcare system.

To mark 20 years of this inspiring Award, this year’s Compassion in Action webinar series will feature the nurses, physicians, social workers, and other outstanding caregivers we’ve honored as award finalists and over the last 20 years. We’ll check in on them and their work, and learn from their inspiring stories. We hope you’ll join us.

The Schwartz Center’s Compassion in Action webinar series is funded in part by a donation in memory of Julian and Eunice Cohen.


Caring with Compassion for Children & Families

Friday, July 27, 2018, 3:00-4:00 PM EDT


We invite you to join us for our next Compassion in Action webinar with Schwartz Center Chief Medical Officer Beth Lown, MD, in conversation with 2015 NCCY Award recipient Rick Boyte, MD, a palliative care physician at Forrest General Hospital in Hattiesburg, Mississippi. Dr. Boyte, a pediatrician, has been described by a patient’s mother as supportive “in unimaginable ways,” and a colleague called him “a man worth emulating.” During this webinar, Dr. Boyte will share stories of his 20-plus years of experience providing care to patients and families, and highlight the value and rewards of compassion in the care of children and their families.


About the Presenters:

W. Richard (Rick) Boyte, a palliative care physician at Forrest General Hospital in Hattiesburg, Miss., was the 2015 recipient of the National Compassionate Caregiver of the Year Award.

Dr. Boyte received his MD from the University of Mississippi School of Medicine in 1987 before completing a pediatric residency at the University of Mississippi Medical Center. A fellowship in pediatric critical care followed at LeBonheur Children’s Medical Center from 1991 to 1994. The medical management of critically ill children proved both challenging and rewarding for 21 years. During this time, Rick developed an avid interest in palliative medicine and end-of-life care. He attended the Harvard Medical School Program in Palliative Care Education and Practice (PCEP) in 2005. He achieved certification through the American Board of Hospice and Palliative Medicine in 2006. In 2008, he became one of the first physicians to receive certification by the American Board of Medical Specialties in hospice and palliative medicine. He held certification in pediatrics until 2015 and maintains certification in pediatric critical care from the American Board of Pediatrics. In 2009 he established the palliative medicine clinical service at the Batson Children’s Hospital in Jackson, Miss. After 22 years with the University of Mississippi, he joined the Palliative and Supportive Care team at Forrest General Hospital in 2016. Rick also enjoys teaching medical ethics and in 2008 earned a Master of Arts in Bioethics from the Medical College of Wisconsin.


Beth Lown is the chief medical officer of the Schwartz Center for Compassionate Healthcare.

In this role she develops and implements programs, curricula and research. She speaks locally, nationally and internationally about empathy, compassion and communication, and teaches these attributes and skills to health professionals across the continuum of learning. She has also served as president and board member of the American Academy on Communication in Healthcare. This service included organizing collaborative relationships and conferences with the European Academy on Communication in Healthcare. She has served on several test materials development and standard setting committees, task forces and consulting teams for Clinical/Communication Skills for the National Board of Medical Examiners and the United States Medical Licensing Examination (Step 2 of the USMLE). Dr. Lown is associate professor of Medicine, Harvard Medical School, Boston, MA and director of Faculty Development at Mount Auburn Hospital, Cambridge, MA. She has co-led several fellowships in medical education for faculty within the Harvard Medical School system, and is the director of the only longitudinal interprofessional fellowship in health professional education in the Harvard Medical School system.


Clinician Wellness

Wednesday, Sept. 26, 2018 3:00-4:00 PM EDT


Current data suggests that burnout is increasing among clinicians and staff, greatly impacting our ability to offer our full compassion to patients, families and colleagues. The contributing causes are myriad: administrative and documentation requirements; the rapid pace and high volume of patients to be seen; the need to maintain safe, high quality care while also reigning in costs. What can be done? In this webinar, we’ll discuss a variety of approaches you might consider to foster and sustain wellness in your own practices as well as within your organization.


About the Presenter:

Charles Hatem, MD is the Harold Amos Distinguished Academy Professor and Professor of Medicine at Harvard Medical School, and Past Chair of the Department of Medical Education at Mount Auburn Hospital.

Dr. Hatem practiced as a primary care physician at Mt. Auburn for 35 years along with his educational responsibilities. Dr. Hatem has had a long interest in the application of educational theory to health professional training. He developed a primary care residency training program at Mount Auburn and established faculty fellowships in health professional education within the Harvard medical system. He has developed many successful CME and staff courses in ambulatory and primary care medicine, and has been actively engaged in teaching at all levels. The recipient of many awards for excellence in teaching, Dr. Hatem has also served as an international consultant in medical education. He was selected by the Harvard Medical School Class of 1998 to receive the first NBI Healthcare Foundation Humanism in Medicine Award, and was a past recipient of the American College of Physicians Ralph O. Claypoole Sr. Memorial Award, given to an outstanding practitioner of internal medicine who has devoted their career to the care of patients.



View our past Compassion in Action webinars.