1. What is the National Compassionate Caregiver of the Year (NCCY)® Award?

The National Compassionate Caregiver of the Year (NCCY)® Award is a national recognition program that recognizes healthcare professionals who exemplify extraordinary devotion and compassion in caring for patients and families. Each year, the award recipient and finalists are honored before an audience of more than 1,500 caregivers and healthcare executives at the Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston.

2. Who is eligible?

An individual healthcare professional or team of healthcare professionals that provide direct patient care. Nominees may include physicians, nurses, therapists, social workers, psychologists, nurse practitioners, physician assistants, mental/behavioral health specialists, certified nursing assistants, home health aides, and chaplains – as well as interdisciplinary teams of healthcare professionals.

Please note that family caregivers are not eligible for this award. We recognize the instrumental role a family caregiver plays in providing compassionate care; however, we are currently unable to extend our selection criteria for the NCCY award beyond that of caregivers who are healthcare professionals. We are actively considering expanding this program in the future so that we may be able to formally include family caregivers in our selection process.

  1. Who can nominate?

Anyone can nominate a healthcare professional or team for this award. Nominations may be submitted by patients, family members or colleagues.

  1. What are the NCCY Award benefits?

Healthcare professionals are nourished and re-energized when they know they are appreciated. It takes just a few minutes to nominate someone, but it can have a lasting impact on their life and on the lives of caregivers and patients across the country. The NCCY Award also includes the following benefits:

  • Acknowledgement of excellence in compassionate healthcare
  • National recognition of the caregiver’s organization
  • All expenses-paid travel to the award celebration in Boston
  1. How are NCCY Award recipients and finalists honored?

Each year, the award recipient and finalists are honored before an audience of more than 1,500 caregivers and healthcare executives at the Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston. They are also featured on our website and promoted widely.

  1. What is the NCCY Award nomination deadline?

This year’s nomination deadline is Friday, March 30, 2018.

For Nominators

  1. What is the last day to nominate a caregiver or team for the 2018 NCCY Award?

The last day to submit a nomination is Friday, March 30, 2018.

  1. Is there any way to submit a nomination after the nomination deadline?

No. Nominations for the 2018 NCCY Award will not be accepted after Friday, March 30, 2018. You can opt to nominate a caregiver or team for the 2019 NCCY Award when that nomination period opens next year.

  1. Can nominations be submitted anonymously?

No, anonymous nominations are not currently accepted. Nominations require the nominator’s name and contact information.

  1. Do nominators need to inform the caregiver that they have been nominated for this award?

We will alert nominees of their nomination. Nominators are also welcome to also notify the caregiver and let them know that they have been nominated for this award.

  1. What is the required length for a nomination letter?

Nominators are required to submit a nomination letter of a minimum of 500 words in length with their nomination.

  1. When will nominees be notified about their standing for the award?

Nominees will be notified of their standing by September 2018.

For Nominees

  1. What is the last day to submit my 2018 NCCY Award nomination packet materials?

Nominee materials must have been submitted no later than April 30, 2018 in order to be considered during the award review process.

  1. Can I email my materials to you?

No. All materials must be submitted through the online nominee form. Nominees will find a unique link to their form in the email they received from the Schwartz Center.

  1. What is the required length for my personal statement?

A nominee’s personal statement must be between 500 -1,000 words. Personal statements that fall outside of this range will not be accepted.

  1. How do you define a team?

A team is defined as a group composed of a minimum of three healthcare professionals within one institution who work together to provide compassionate care to the same patient. Up to five team member representatives will be invited to join us at the Dinner. The team composition should represent different disciplines.

  1. What is the required length for the team personal statement?

One team personal statement should be submitted on behalf of the entire team. This personal statement should be 500-1,000 words. Team personal statements that fall outside this range will not be accepted.

  1. If I’ve been identified as the team leader for my team, what are my responsibilities?

Team leaders are responsible for completing their team’s nomination packet and acting as the team’s representative who will communicate with the Schwartz Center on behalf of the team. The team leader will be responsible for making sure the following nomination packet items are completed and submitted:

  • A completed nominee online form
  • One required team personal statement written on behalf of the team
  • Optional but encouraged: Up to four additional letters of support: two from colleagues and two from patients
  1. What is considered a letter of support and who can I ask?

Letters of support are optional add-ons that will enhance the nomination packet and can be written by patients, family members and colleagues. Letters from patients or family members should discuss the relationship with their caregiver and cite specific examples of interactions that highlight that caregiver’s compassion. Letters from colleagues within or outside your organization can focus on different aspects of your compassionate caregiving. We recommend that each letter of support should be a minimum of 250 words. A maximum of four letters of support are accepted – two letters from patients or family members and two letters from colleagues can be included in the nominee packet.

  1. How should I submit letters of support?  

Nominees should submit their completed nomination packet, including their letters of support, through the nominee form. Nominees can access this form by using the unique URL they received in their email from the Schwartz Center. Please do not email them, as they will not be accepted.

  1. Can a patient’s nomination letter also count as an additional letter of support from a patient?

No. The original nomination letter does not count as an additional letter of support.