The vast majority of healthcare professionals strive to provide the best care possible. Yet, despite the best intentions, not every encounter is perfect and medical errors can occur. The following organizations are committed to healthcare quality improvement and/or can help individuals cope with medical complications.


To help ensure that you receive compassionate care, the Schwartz Center has provided the following information, including links to online resources and organizations that can support and assist you. These resource sections are intended to be helpful, but are not meant to be an exhaustive list of all resources.

Agency for Healthcare Research and Quality
The Agency for Healthcare Research and Quality (AHRQ) is a federal agency committed to improving the quality and effectiveness of healthcare services. The agency’s website offers helpful links to patient and consumer information on quality improvement. The agency has developed a patient fact sheet of 20 Tips to Help Prevent Medical Errors.

Medically Induced Trauma Support Services
Medically Induced Trauma Support Services is a nonprofit organization that supports, educates, trains, and offers assistance to individuals affected by adverse medical events.