NCCY Award FAQs
1. What is the National Compassionate Caregiver of the Year (NCCY)® Award?
The National Compassionate Caregiver of the Year (NCCY)® Award is a national recognition program that recognizes healthcare professionals who exemplify extraordinary devotion and compassion in caring for patients and families. Each year, the award recipient and finalists are honored before an audience of nearly 1,200 caregivers, healthcare leaders and others at the Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston.
2. Who is eligible?
An individual healthcare professional or team of healthcare professionals that provide direct patient care. Nominees may include physicians, nurses, therapists, social workers, psychologists, nurse practitioners, physician assistants, mental/behavioral health specialists, certified nursing assistants, home health aides, and chaplains – as well as interdisciplinary teams of healthcare professionals.
Please note that family caregivers are not eligible for this award. We recognize the instrumental role a family caregiver plays in providing compassionate care; however, we are currently unable to extend our selection criteria for the NCCY award beyond that of caregivers who are healthcare professionals. Please read more about our criteria here.
- Who can nominate?
Anyone can nominate a healthcare professional or team with direct patient care for this award. Nominations may be submitted by patients, family members, peers or colleagues.
- What are the NCCY Award benefits?
Healthcare professionals are nourished and energized when they know they are appreciated. It takes just a few minutes to nominate someone, but it can have a lasting impact on their life and the lives of those around them. The NCCY Award includes the following benefits:
- Formal acknowledgement of excellence in compassionate healthcare
- National recognition of the caregiver’s organization
- All expenses-paid travel to the award celebration in Boston
- How are NCCY Award recipients and finalists honored?
Each year, the award recipient and finalists are honored before an audience of nearly 1,200 caregivers, healthcare leaders and others at the Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston. They also are featured on our website and promoted widely.
- What is the NCCY Award nomination deadline?
The 2019 nomination period is now closed. Check back here for more information about nominating an extraordinary healthcare professional or team for the 2020 NCCY Award.
- What is the last day to nominate a caregiver or team for the 2019 NCCY Award?
The 2019 nomination period is now closed.
- Is there any way to submit a nomination after the nomination deadline?
No. Nominations for the 2019 NCCY Award will not be accepted after the deadline.
- Can nominations be submitted anonymously?
No, anonymous nominations are not accepted. All nominations require the nominator’s name and contact information.
- Will the nominee know they have been nominated for this award?
Yes, the nominee will be informed that they have been nominated and by whom. They will be asked to submit a personal statement and optional supplementary materials to complete the nomination packet.
- What is the required length for a nomination letter?
There is no requirement for the length of the nomination letter.
- When will nominees be notified about their standing for the award?
All nominees will be notified of their standing by the end of September 2019.
- What is required of me as a nominee?
Nominees are asked to complete a personal statement and submit optional additional letters of support from colleagues, peers, patients or patients’ family members. Materials must be submitted no later than May 7, 2019 in order to be considered during the award review process.
- If I am selected as a finalist, what is required of me?
If you are selected as a finalist, you will be asked to complete an in-person interview and photo shoot. We will work with you and your organization’s PR team to ensure the process is as easy as possible. Finalists are invited to our Annual Kenneth B. Schwartz Compassionate Healthcare Dinnerin Boston on November 21, 2019. Travel costs are covered.
- If I am selected as the recipient, what is required of me?
If you are selected as the NCCY Award recipient, in addition to completing the same items as the other finalists, you will be asked to deliver brief remarks at our Annual Kenneth B. Schwartz Compassionate Healthcare Dinnerin Boston on November 21, 2019. Our professional speechwriter will work with you on the content and delivery of your speech.
- What is the last day to submit my 2019 NCCY Award nomination packet materials?
Nominee materials must be submitted no later than May 7, 2019 in order to be considered during the award review process.
- Can I email my materials to you?
We request that all materials be submitted through the online nominee form. Nominees will find a unique link to their form in the email they received from the Schwartz Center. If you have issues with the form or can’t find your unique link, please contact us at email@example.com.
- What is the required length for my personal statement?
A nominee’s personal statement must be between 500 and 1,000 words. Personal statements that fall outside of this range will not be accepted.
- How do you define a team?
A team is defined as a group composed of a minimum of three healthcare professionals within one institution who work together to provide compassionate care to the same patient. If the team includes more than five individuals, then up to five team member representatives will be invited to join us at the dinner. The team composition should represent different disciplines.
- What is the required length for the team personal statement?
One team personal statement should be submitted on behalf of the entire team. This personal statement should be 500 to 1,000 words. Team personal statements that fall outside this range will not be accepted.
- If I’ve been identified as the team leader for my team, what are my responsibilities?
Team leaders are responsible for completing their team’s nomination packet and acting as the team’s representative who will communicate with the Schwartz Center on behalf of the team. The team leader will be responsible for making sure the following nomination packet items are completed and submitted:
- A completed online nominee form
- One required team personal statement written on behalf of the team
- Optional but encouraged: Up to four additional letters of support from colleagues, peers, patients and/or patients’ family members
- What is considered a letter of support and who can I ask?
Letters of support are optional add-ons that will enhance the nomination packet and can be written by colleagues, peers, patients and patients’ family members. Letters from patients or family members should discuss the relationship with their caregiver and cite specific examples of interactions that highlight that caregiver’s compassion. Letters from peers and colleagues within or outside your organization can focus on different aspects of your compassionate caregiving. We recommend that each letter of support should be a minimum of 250 words. A maximum of four letters of support will be accepted.
- How should I submit letters of support?
Nominees should submit their completed nomination packet, including their letters of support, through the online nominee form. Nominees can access this form by using the unique URL they received in their email from the Schwartz Center. If you can’t find your unique link, please contact us at firstname.lastname@example.org.
- What file types can I submit?
We prefer PDFs, but we also accept Word and JPEG files. Please submit each letter individually, and not in one combined PDF.
- How can I submit handwritten letters?
Please scan any handwritten notes and send them to email@example.com.
- Can a patient’s nomination letter also count as an additional letter of support from a patient?
No. The original nomination letter does not count as an additional letter of support, but will be reviewed along with the other materials.