The Schwartz Center for Compassionate Healthcare is a national non-profit organization whose mission is to partner with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. Through our programs, education and advocacy, we reach hundreds of thousands of caregivers around the world annually.
Organization: The Schwartz Center for Compassionate Healthcare
Location: Remote Hours: 40 hours per week, Weekdays
Reports to: Director of Communications
ABOUT US:
Founded in 1995, the Schwartz Center for Compassionate Healthcare partners with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. Nearly 800 healthcare organizations around the world run the Schwartz Rounds® program, which creates dedicated space for healthcare workers to discuss the emotional dimensions of their work—both the challenges and the joys. Research shows this program strengthens compassion and enhances patient care. The Schwartz Center’s evidence-informed programs and resources have proven to be versatile, sustainable and effective across diverse settings, including hospitals, outpatient clinics, cancer centers, VA medical centers, organ donation organizations, nursing homes, hospice providers, health insurers, and beyond.
ABOUT YOU:
You excel at managing digital communications, social media, and website content while tracking engagement and prioritizing projects. You’re skilled at developing materials for events, programs, and media relations, and you understand how to maintain consistent messaging across all channels. You’re organized, can juggle multiple projects simultaneously, and work well both independently and as part of a team. You’re a quick learner who adapts easily to change and continuously seeks to improve systems and processes. You want to be part of an organization creating a better healthcare world through compassionate care and effective communication.
ABOUT THE WORK: The Communications Associate will play a vital role in advancing the Schwartz Center’s mission by supporting comprehensive communications strategies that elevate awareness of compassionate healthcare. Working closely with the Director of Communications, this position will contribute to content creation, digital marketing, event communications, and stakeholder engagement efforts that amplify our impact across the healthcare community.
Content Development & Management
Digital Communications & Social Media
Event & Program Communications
Media Relations & Public Relations
Internal Communications & Administrative Support
WE’RE A GOOD FIT IF YOU HAVE:
Required Qualifications
Preferred Qualifications
For a deeper look at our vision and team, read more here.
TO APPLY:
To be considered for the Communications Associate role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
Note: We are currently a remote work organization.
Reports to: Senior Director of Operations
The Schwartz Center for Compassionate Healthcare’s mission is to partner with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. We are a Boston-based nonprofit with national and international reach, with nearly 800 healthcare organizations in the US, Canada, UK, Ireland, Australia and New Zealand conducting Schwartz Rounds®. Together, we are helping hundreds of thousands of healthcare professionals provide compassionate care to millions of patients and families. The Schwartz Center’s strategic priorities for the coming decade include expansion of Schwartz Rounds within existing partners, as well as to new acute care hospitals and into adjacent healthcare markets such as ambulatory centers, retail health, and virtual/home-based care. We are also looking to strengthen our community of compassionate care champions, who are the clinical leaders running our programs across the globe, and to further develop our Model for Compassionate Care and associated tools and resources. We are looking to build new relationships, collaborations, and partnerships with a wide variety of external organizations and associations who are aligned with our work supporting caregiver wellbeing and patient/family compassion. Our operational budget is funded approximately 50% by philanthropy — with funds coming from individual, corporate and foundation donors — and 50% by earned revenue from our programs. Our vision for the coming decade is to be a global leader in championing compassion for all who seek and provide healthcare.
You love project management and communications. You have experience planning and moving projects forward rather than just reacting. You’re resourceful and are constantly learning and thinking innovatively. You work well independently and enjoy being part of a team. You’re a quick study and can roll with change. You want to be part of a nonprofit organization that is creating a better healthcare world.
ABOUT THE WORK: The Community Experience Manager is responsible for managing program and partner engagement activities and communications. This position works closely with the Operations, Programs and Communications Teams, collaborates with the Chief Clinical Officer, and reports to the Senior Director of Operations.
Programs and Research
Partnership Support
Communications
Team Support
To be considered for the Community Experience Manager role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
Job Title: Director of Information Systems
Location: (Remote) Hours: 40 hours per week, Weekdays
Reports to: Chief Operating Officer
The Schwartz Center for Compassionate Healthcare’s mission is to partner with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. We are a Boston-based nonprofit with international reach, with nearly 800 organizations in the US, UK, Ireland, Canada, Australia and New Zealand conducting the Schwartz Rounds program. Research shows this program strengthens compassion and enhances patient care. The Schwartz Center’s evidence-informed programs and resources have proven to be versatile, sustainable and effective across diverse settings, including hospitals, outpatient clinics, cancer centers, VA medical centers, organ donation organizations, nursing homes, hospice providers, health insurers, and beyond. The Schwartz Center’s strategic priorities for the coming decade include expansion of Schwartz Rounds within existing partner organizations, as well as to new acute care hospitals and into adjacent healthcare markets such as ambulatory centers, retail health, and virtual/home-based care.
We are also looking to strengthen our community of compassionate care champions, who are the leaders running our programs across the globe, and to further develop our Schwartz Compassionate Care Model and associated tools and resources. We are looking to build new relationships, collaborations, and partnerships with a wide variety of external organizations and associations who are aligned with our work supporting caregiver well-being and patient/family compassion. Our operational budget is funded approximately 50% by philanthropy, with funds coming from individual, corporate and foundation donors, and 50% by earned revenue through program fees. Our vision for the coming decade is to be a global leader in championing compassion for all who seek and provide healthcare.
You have experience leading information systems work for nonprofit organizations. You love using the power of data and technology to make things work more effectively for partners and the teams and departments that serve them. You approach complex problems thoughtfully and collaboratively. You see opportunities for us to make fuller use of our applications and data to more fully support our goals. You know how to juggle multiple projects, and you keep the big picture in view while keeping track of details. You’re committed to continually improving your own skills and those of your team. You want to be part of a team connected and invested in a mission to create a better healthcare world.
ABOUT THE WORK:
The Director of Information Systems plans and executes organization-wide information systems strategy and oversees the Information Systems Team in executing this strategy. Primary responsibilities include ensuring optimal support for key information systems, providing oversight into strategy and operations, project management, vendor relations, and managing the Information Systems Team. The position reports to the Chief Operating Officer and supervises the Data Coordinator.
Note: Remote: Monday-Friday 9am EST – 5pm EST. Required onsite meetings in Boston 2-3 times per year.
To be considered for the Director of Information Services role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
Job Title: Director of Learning and Development
Location: Remote
Hours: 40 hours per week, Weekdays
Reports to: Chief Clinical Officer
The Schwartz Center for Compassionate Healthcare’s mission is to partner with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. We are a Boston-based nonprofit with national and international reach, with nearly 800 partners in the US, Canada, Australia, New Zealand, the United Kingdom, and Ireland conducting Schwartz Rounds. Together, we are helping hundreds of thousands of healthcare professionals provide compassionate care to millions of patients and families. The Schwartz Center’s strategic priorities for the coming decade include expansion of Schwartz Rounds within existing members, as well as to new acute care hospitals and into adjacent healthcare markets such as ambulatory centers, retail health, and virtual/home-based care. We are also looking to strengthen our community of compassionate care champions, who are the clinical leaders running our programs across the globe, and to further develop our Model for Compassionate Care and associated tools and resources. We are looking to build new relationships, collaborations, and partnerships with a wide variety of external organizations and associations who are aligned with our work supporting caregiver well-being and patient/family compassion. Our operational budget is funded approximately 50% by philanthropy, with funds coming from individual, corporate and foundation donors, and 50% by earned revenue, including from our active sites. Our vision for the coming decade is to be a global leader in championing compassion for all who seek and provide healthcare.
RESPONSIBILITIES:
The Director of Learning and Development is responsible for supporting new and existing programs at the Schwartz Center, including Schwartz Rounds, Stress First Aid, and other programs as needed, with a primary focus on developing, executing, evaluating and enhancing training and education for leaders from partner sites. The Director of Learning and Development will administer the Schwartz Center’s Learning Center (i.e., learning management system); create, update, and maintain training materials and online coursework; work with internal and external stakeholders to develop and roll out educational materials and resources to support Schwartz Center programs; create and facilitate program-related trainings and events for Schwartz Center partner organizations; contribute to new program development; lead project management for select relevant Programs team initiatives; and supervise the Training Specialist. This position reports to the Chief Clinical Officer as part of the Programs team and collaborates regularly with the Systems and Operations teams at the Schwartz Center.
ABOUT THE WORK: Specific responsibilities include:
Training & Education
WE ARE A GOOD FIT IF YOU HAVE:
Skills and competencies required
To be considered for the Director of Learning and Development role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
Job Title: Director of Program Development & Growth
You have an understanding of the healthcare landscape and experience in healthcare. You recognize the myriad of challenges facing the healthcare workforce and healthcare organizations today. You believe compassion can be taught, strengthened, and systemically embedded into healthcare, and you’re excited by the challenge of making that real at scale. You think about programs not just as offerings, but as vehicles for engagement, human connection, and culture change.
You bring experience in program development, strategy, and growth. You can see a big vision, map the steps to get there, test ideas, and turn concepts into sustainable offerings. You can analyze and listen deeply to needs, trends, evidence, and people. You’re energized by both innovation and stewardship, understanding what exists while exploring what could be. You value partnership, learning, and implementation. You speak the language of leaders and clinicians while keeping the experience of patients and caregivers at the center.
You enjoy working alongside multidisciplinary colleagues, clinicians, health system administrators, trainers, and program staff. You bring others in and actively elevate voices. Most of all, you bring curiosity, integrity, enthusiasm, and fun to your work.
Strategic Partnership and Program Growth
New Program Development
Awards and Recognition Programs
Partnerships and External Relations
Existing Program Support
Required:
Preferred qualification:
Desirable, but not required:
Personal Attributes:
Brings genuine enthusiasm to the work and contributes positivity, warmth, and energy to the team.
To be considered for the Director of Program Development & Growth role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online: