Healthcare Membership

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Research shows that compassion is great medicine, enabling patients to thrive, caregivers to rediscover their passion for healing, and health systems to prosper. Our programs build engaged and resilient healthcare staff who are prepared to provide the most compassionate, patient-centered care possible.

By joining the Schwartz Center healthcare member community, your organization signifies its commitment to compassionate care and joins hundreds of healthcare organizations throughout the U.S., Canada, Australia, and New Zealand and 190 sites throughout the U.K. and Ireland that recognize the critical role of compassion in improving quality, reducing costs and improving patient satisfaction.

If your organization is interested in joining our healthcare member community, please complete the brief membership inquiry form and a Schwartz Center staff member will reply.

Healthcare Member Benefits

Programs and Support

  • Stress First Aid (SFA) ProgramProvides a framework to identify and mitigate the negative impacts of stress before they impair staff health and well-being
    • Stress First Aid Basics Training Program –A 60-minute online training that introduces the core concepts of SFA for healthcare workers
    • Stress First Aid Train the Trainer Program –An intensive 3-month cohorted training program that provides organizational teams with the knowledge, skills and resources needed to implement and promote SFA across an organization. Additional fee associated with training. See below for more information.
  • Schwartz Rounds® A unique and important contribution to the culture within healthcare organizations, the Schwartz Rounds allow for interdisciplinary conversation about some of the most complex and compelling dilemmas that health professionals face as they balance compassionate care with the strenuous demands of their daily work. Additional fee associated with training. See below for more information.
  • Individualized Program Support – Ongoing, as-needed support for Schwartz Center programs from a designated Schwartz Center Member Experience Advisor

Education

  • Schwartz Center Member Learning Center – Self-service access to online training via the Schwartz Center’s learning management system, supported by Schwartz Center staff.
  • Compassion in Action Webinar Series – Opportunities to learn about topics related to compassionate, collaborative care from leading practitioners and researchers in the field, hosted by Schwartz Center Chief Medical Officer Beth Lown, MD
  • Thought Leadership Conversations – Special pricing for events on issues related to compassionate care, such as: “What Has the Pandemic Revealed About Health Equity and Where Do We Go from Here?”
  • Issue Briefs and Research – Priority access to research on topics such as the impact of compassion on health outcomes, best practices, and recommendations for creating a compassionate healthcare environment
  • Research Toolkit – Access to the Schwartz Center Compassionate Care Scale®, the Schwartz Center Compassionate Team Scale, and examples of surveys that have been used before and after Schwartz Rounds implementation to assist with research at your organization
  • Expert Trainings – Special pricing for tailored on-site or virtual talks and trainings on topics such as burnout, compassionate communication, hiring for compassion and more

Community

  • Community Connections – Ongoing virtual opportunities for members around the world to connect, collaborate, and learn from each other and Schwartz Center staff about Schwartz Center program implementation and other efforts to advance compassion
  • Member Community Website – Exclusive access to membership-specific content and resources
  • Member Community Newsletter – Monthly newsletter highlighting Schwartz Center updates and member-specific content and events
  • Annual Compassion in Action Healthcare Conference – Significantly discounted registration and access to member-exclusive content at our international action-oriented convening of healthcare workers and leaders designed to provide tools to create and sustain a culture of compassion at your organization
  • Schwartz Center Member Marketing Materials – Member badge and logo to show that your organization is committed to compassionate, collaborative care

Recognition

Schwartz Rounds

  • Schwartz Rounds – Training and orientation, ongoing support, materials and resources to implement the Schwartz Rounds program across your healthcare organization
  • Virtual Schwartz Rounds – Training, support and resources to convene Schwartz Rounds online
  • Unit-Based Schwartz Rounds – Training, support and resources to convene Schwartz Rounds for distinct healthcare teams or units
  • Trauma-Informed Facilitation Skills – Training based on the core actions of Stress First Aid, developed to guide Schwartz Rounds leaders as they plan and facilitate difficult conversations in difficult times
  • Schwartz Rounds Consultation – Virtual Schwartz Rounds observation by a designated Member Experience Advisor of a Schwartz Rounds session with follow-up feedback and guidance as requested
  • Facilitation Workshops – Workshops designed and led by Schwartz Center staff to help Schwartz Rounds program leaders refine key facilitation skills through observation and participation
  • National Schwartz Rounds – Invitation to participate in an international, single-topic Schwartz Rounds conducted across the Schwartz Center member community. Past topics have included the impact of the opioid epidemic and adverse events. Access will include topical facilitation guides, case studies and other resources
  • Coming soon: Schwartz Rounds Marketing Toolkit – Templates, images and content to assist with promoting Schwartz Rounds across your organization

Stress First Aid

  • Stress First Aid Train the Trainer Program – An intensive 3-month training and project planning program designed to provide key organizational leaders with the knowledge base, skills, and tools they need to create a customized implementation plan for Stress First Aid at your organization
  • Stress First Aid Content Modules – Ongoing access to SFA content modules for organizational trainers to use with internal teams
  • Stress First Aid Consultation – Ongoing guidance and support from Schwartz Center Program Advisor
  • Community Connections – Monthly facilitated conversations with Schwartz Center members and staff about Schwartz Center programs
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