The Schwartz Center for Compassionate Healthcare was founded on the belief that compassionate care is essential to healthcare quality and outcomes.
Research shows that compassion improves patient care and helps healthcare workers feel more fulfilled in their roles, but many organizations struggle with how to actually build more compassionate cultures. Our Schwartz Rounds program, where healthcare teams gather to share the emotional side of their work, provides a concrete solution to this problem.
We know that healthcare is about more than medical expertise—it’s about human connection.
The extensive research on the Schwartz Rounds program connects with what we know about compassion in healthcare more broadly, providing practical insights for anyone looking to create more supportive, caring healthcare environments — for healthcare workers, patients, families, organizations, and communities.
Our program gives healthcare leaders a blueprint to improve staff well-being, the patient experience, organizational culture, and operational efficiency — making compassionate care not just a moral imperative but a strategic advantage in today’s challenging healthcare environment.
The Schwartz Rounds program provides a regular open forum for a multidisciplinary discussion of the psychosocial and emotional aspects of working in healthcare. Each session is organized around a compelling theme or patient story, and includes both clinical and nonclinical panelists and participants.
Research on the program has shown significant benefits:
Learn more about how the Schwartz Rounds Program impacts individual attendees, care teams, organizations and patients.
Research shows that compassionate healthcare is not just ethically right but economically sound. Compassionate care leads to:
Learn more about the organizational and financial benefits of compassion
The integration of the research on the Schwartz Rounds program with the research on the benefits of compassion for organizations creates a powerful argument for healthcare organizations to prioritize compassionate care:
Together, these resources provide a comprehensive framework for understanding both the human and economic value of compassionate healthcare, making a compelling case for its implementation across healthcare settings.