Join the Schwartz Center Team!

The Schwartz Center for Compassionate Healthcare is an independent, nonprofit organization based at Massachusetts General Hospital in Boston. Our mission is simple, but compelling: to promote compassionate care so that patients and their healthcare providers relate to one another in a way that provides hope to the patient, support to caregivers, and sustenance to the healing process. We are currently accepting applications for the following positions:

  • Senior Director of Development
  • Development Intern – Summer 2019 (Spring 2019 internship positions are filled)

Senior Director of Development


The Schwartz Center for Compassionate Healthcare is a national nonprofit organization leading the movement to bring compassion to every patient-caregiver interaction. We advance compassionate healthcare by training, supporting and educating caregivers on issues like burnout and the impact of trauma and by improving the patient experience through an emphasis on the human connection. More than 450 healthcare organizations in the U.S., Canada, Australia and New Zealand are Schwartz Center members who, along with another 150 sites in the U.K. and the Republic of Ireland, conduct our signature Schwartz Rounds® program. Together, we are helping more than 265,000 healthcare professionals provide more compassionate care to millions of patients. Our operational budget is funded largely by philanthropy, with funds coming from individual, corporate and foundation donors, and secondarily from membership revenue.



You are an energetic, experienced fundraising professional with a successful track record of cultivating, soliciting, and closing individual major gifts; developing an annual giving program; building and sustaining relationships with donors, volunteers and members of healthcare and/or businesses communities. You are also a strategic and results-oriented self-starter; possess strong inter-personal skills along with high integrity and work ethic; a flexible, consensus builder; a respectful team player who connects with the organization’s mission and is able to communicate it in a meaningful way to existing and prospective donors. You’re a quick study and can roll with change. You want to be part of a high performing, mission-driven, and growing organization striving to create a better healthcare world.



Reporting to the Chief Operating Officer (COO) and working closely with the Chief Executive Officer (CEO) as well as with the Board, Leadership Council and staff, the Senior Director of Development ensures the Schwartz Center’s continued and successful growth in philanthropy through a focus on the major giving program. The Senior Director manages the Director of Individual and Foundation Giving and has support from other operational areas. The position oversees a central component of a comprehensive fundraising program that includes major giving, campaign giving, annual giving, foundation relations, and donor stewardship. The Senior Director will closely coordinate his or her efforts with the COO who oversees corporate fundraising and major events, including the annual dinner and conference, as well as the CEO.


Primary Responsibilities:

  • Direct all major donor development activities and donor “moves management”
  • Maintain and build a loyal donor base and recruit new, high-level donors and volunteers
  • Drive achievement of major donor targets in support of annual philanthropy revenue goals
  • With others on the Senior Leadership Team, inform and help lead the overall organizational development strategy
  • Work with the Senior Leadership Team to craft and communicate the Schwartz Center’s case for support
  • Create and oversee Board and Leadership Council major giving programs and work closely with volunteers to accomplish defined fundraising objectives
  • Identify and manage a portfolio of 100+ prospects, cultivating, soliciting, and closing gifts
  • Support strategically the portfolios of the CEO, COO, and key volunteers, including through research, cultivation strategies, ways to give initiatives
  • Work with assigned staff and volunteer solicitors to secure individual philanthropic commitments
  • Develop case strategies, plans, goals, and timelines for individual donors, and a prospect assignment program that maximizes major gift opportunities
  • With staff, strengthen the menu of giving opportunities and identify opportunities for networking and volunteering that promote the Schwartz Center’s work
  • Oversee a program of individual donor stewardship, including acknowledgements and individualized reports
  • Ensure strong communication and reporting with Finance and clear accountability of donor funds
  • Oversee foundation giving efforts in support of and in collaboration of the Director of Individual and Foundational Giving
  • Supervise and mentor the Director of Individual and Foundation Giving


  • BA/BS and a minimum of 6 years of relevant experience
  • Excellent inter-personal skills
  • Strong management skills
  • Good communication skills
  • Exceptional writing skills
  • Strong organizational skills, detail-oriented, and efficient
  • Strong commitment to quality work, customer service, and high productivity
  • Ability to think critically and creatively
  • Flexibility to handle multiple tasks at once
  • Skills to manage up and across
  • Comfortable working within the guidelines of a larger institution
  • Strong commitment to quality work, customer service, and high productivity
  • High degree of initiative and independent judgment
  • Sensitivity, good judgment, relationship-building skills and overall standards of excellence in communicating with members and prospects in person, by phone, and through written correspondence.
  • Ability to work under pressure
  • Excellent computer skills including extensive knowledge of MS Word, Outlook, Excel, PowerPoint
  • Experience with Raiser’s Edge
  • Desire to be a part of a mission-driven organization that is creating a better healthcare world

For a deeper look at our vision and team, read more here


In order to be considered for the Senior Director of Development role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:
1) Go to
2) Under the Career Opportunities tab, click on Search Jobs and Apply
3) Under External Applicants, click on View and Apply for Open Positions (A new Window will pop up)
4) In the Job Number field, type in the Job ID number 3080823
5) Follow the online instructions from there


Development Intern – Summer 2019

The Schwartz Center for Compassionate Healthcare is a nonprofit organization dedicated to strengthening relationships between patients and their clinical caregivers; our programs are run in hospitals and healthcare sites across the country. The Schwartz Center relies on charitable contributions from individuals, corporations, and foundations to carry out its work, so our development staff is engaged in a variety of fundraising activities.  Development Interns are an essential part of the development team. They provide day-to-day office support for fundraising activities, work extensively with the fundraising database, and assist in preparations for mailings and events. Development Interns receive training and build skills in The Raiser’s Edge, a fundraising software program used by many non-profit organizations.

Duties Include:

  • Researching potential funders;
  • Helping with preparations for events;
  • Updating donor information in the database;
  • Transcribing meeting notes;
  • Organizing materials for mailings;
  • Preparing donor acknowledgement letters;
  • General administrative support, which includes filing, photocopying, scanning, etc.;
  • Assisting with other development and events activities as needed.

Internship Period and Commitment: The Schwartz Center is seeking 1-2 Development Interns for the summer. Internships are part-time and unpaid with an expected commitment of 10 or more hours per week.  The schedule is negotiable, but must fit within the standard Monday – Friday work week.

Location:  We are located at 100 Cambridge Street in Boston. It is across the street from the Bowdoin MBTA station on the Blue Line, and less than a 10-minute walk from Haymarket Station on the Green and Orange Lines as well as a 10 minute walk from Charles/MGH on the Red Line.


  • Applicants must be currently enrolled in a higher education degree program and arrange to obtain college/university credit for their internship.
  • Development Interns must be mature, reliable, detail-oriented, and self-driven, with a strong commitment to the quality of their work.
  • Applicants should have an interest in fundraising or non-profit organizations and have strong communication and interpersonal skills.
  • Knowledge of Windows, Microsoft Word and Excel is required; previous office experience is preferred.

To Apply: Please email a cover letter and resume to Melissa Thaler at