Our Leadership

We are fortunate to have an experienced, skilled and diverse leadership committed to the work of the Schwartz Center and ensuring the compassionate experience in healthcare.

Our Leadership

Officers

Ellen R. Cohen, MSW, President

Sharon McNally, Chair
President, Camp Harbor View Foundation; Chief of Staff, Connors Family Office

Mark E. Reynolds, Vice Chair
President, CRICO

Candace Young, Treasurer
Owner and Founder, From The Ground Up

Jo Frances Meyer, Clerk
Director, Puddingstone Consulting

Board Members

Michael L. Blau, ex officio
Partner, Foley & Lardner LLP

M. Lynn Buttolph, MD, PhD
Physician, Department of Psychiatry, Massachusetts General Hospital

Michael Carson

Robert K. Coughlin
Managing Director, Life Sciences, JLL

Rushika Fernandopulle, MD, MPP
CEO and Co-Founder, Iora Health

Kerry A. Flynn
Vice President, Chief Intellectual Property Counsel, Vertex

Ann-Ellen Hornidge, Esq.

Board Chair, Beth Israel Lahey Health System

Joyce A. Murphy
2019 Advanced Leadership Initiative Fellow, Harvard University

Britain Nicholson, MD
Senior Vice President for Development, Massachusetts General Hospital

Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP
Chief Nurse Practitioner Officer, CVS MinuteClinic
Vice President, CVS Health

Jean-Paul A. Rebillard
President, MedPro Specialty, MedPro Group

Jeff Sánchez
Senior Advisor, Rasky Partners

Jay Shiland
Partner, MTS Health Partners LP

Marjorie Stanzler

Charlotte Yeh, MD, FACEP
Chief Medical Officer, AARP

Legal Counsel

Steve Weiner

Chairs

Betsy Pingree Frawley
Tony Starr

Member, Mintz, Levin, Cohn, Ferris, Giovsky and Popeo

Members

Charlie D. Baker

Governor, Commonwealth of Massachusetts
Mimi Bartholomay, RN, MSN
Peter A. Biagetti

Member, Mintz, Levin, Cohn, Ferris, Giovsky and Popeo
Howard Cohen

Principle, Beacon Communities
Richard Doherty

Retired President, Association of Independent Colleges and Universities of Massachusetts
Andrew Dreyfus

President & CEO, Blue Cross Blue Shield of MA
Ruth Kilduff, RN
William Knowlton

Partner, Ropes & Gray
Thomas Lynch, MD
Clare Midgley
Thomas G. Roberts, Jr., MD

Farallon Capital Management, LLC
James Roosevelt, Jr.

Counsel, Verrill & Dana
Eric Schultz
Eric Schwartz, MD
Rev. Judith Swahnberg
Kate Walsh

President & CEO, Boston Medical Center
Lynn Wiatrowski

Executive Vice President, Bank of America Merrill Lynch
Daniel Wofford

Senior Consultant, 10,000 Friends of Pennsylvania
Marilyn Yager

Senior Policy Advisor, Alston & Bird, LLP

The Schwartz Center for Compassionate Healthcare’s Leadership Council is composed of members who recognize the importance of compassionate care as a critical issue, are committed to the work of the Schwartz Center, and are willing and able to take an active role in the organization.

Co-Chairs

Michael L. Blau
Retired Partner, Foley and Lardner

Kerry A. Flynn
Vice President, Chief IP Counsel, Vertex Pharmaceuticals

Council Members

Richard Aubut
Retired President and CEO, South Shore Hospital
Chairman of the Board of Trustees, UMass Dartmouth

Richard C. Bane
Chairman, BaneCare

Blaire Bernard
SVP, General Counsel, Iora Health

Andrea Cohen, MSW
Co-Founder and CEO, Houseworks

Wendy K. Cohen, LICSW
Social Worker, Beth Israel Deaconess Medical Center

Ethan Crain
Managing Director, Northeast Zone Healthcare Practice Leader, Marsh

Jon DuBois, MD
Cancer Services, Hematology, Oncology, Mass General Cancer Center at Emerson Hospital – Bethke

Amanda Hall
Director and Senior Counsel, Carbon Black, Inc.

Phil Johnston
President & CEO, Phillip W. Johnston Associates

Jeffrey L. Kraines, MD
Senior Medical Director, EMD Serono

Kimberly Langer
Product Strategy Director, Evernorth

Donielle R. Larson

Richard Lynch
Chief Operating Officer, Blue Cross Blue Shield of Massachusetts

Bill Mandell
Partner, Pierce & Mandell, P.C.

Pamela Mann, MSSA

Interfaith Chaplain, Out Patient Palliative Care at Beth Israel Deaconess Medical Center

Jan Rose
Vice President, Government Affairs, McDermott, Quilty & Miller LLP

Terry Stancin, PhD, ABPP
Director, Child & Adolescent Psychiatry & Psychology, MetroHealth

Bessie Manley Szum, RN, MPA/HA, NE-BC
Director Of Patient Safety, CRICO

Tamar Thompson
VP, Government Affairs and Policy, Alexion Pharmaceuticals

Jeanie Ungerleider, LICSW
Director of Psychological Services, Boston IVF

Jennifer Valenzuela
Chief People and Equity Officer, Health Leads

Jeffrey Wisch, MD
Distinguished Physician, Dana Farber Cancer Institute

Peter Zane
Former President, Kryptonite Corporation

Staff

Elizabeth Hickman
Interim Chief Executive Officer & COO
Elizabeth Hickman
Elizabeth Hickman
Interim Chief Executive Officer & COO

Since joining the Schwartz Center in 2007, Elizabeth has held a number of positions in development, communications and programming. She is responsible for leading the organization’s strategy, managing the day-to-day operations, and developing new programs and services to meet the needs of our growing membership. In addition, she oversees all corporate and strategic partnerships.

Prior to joining the Schwartz Center, Elizabeth managed large-scale fundraising initiatives for clients including the Komen Breast Cancer 3-Day and the LIVESTRONG Challenge in 19 cities across the country.

Elizabeth received her bachelor’s degree in communications from Merrimack College and an executive education certificate in nonprofit management from Harvard Business School.

Beth Lown, MD
Chief Medical Officer
Beth Lown, MD
Beth Lown, MD
Chief Medical Officer

Beth Lown has been interested in empathy, compassion, collaboration and relational and communication skills since beginning medical school four decades ago. This interest has deepened over her many years of clinical practice, and as a health professional educator and researcher. She has been an active participant in many national organizations dedicated to improving these attributes and skills.

She is the chief medical officer of the Schwartz Center for Compassionate Healthcare, a nonprofit dedicated to strengthening the relationships among patients, families and clinicians and advancing compassionate health care. In this role she develops and implements programs, curricula and research. She speaks locally, nationally and internationally about empathy, compassion and communication, and teaches these attributes and skills to health professionals across the continuum of learning.

She has also served as president and board member of the American Academy on Communication in Healthcare. This service included organizing collaborative relationships and conferences with the European Academy on Communication in Healthcare. She has served on several test materials development and standard setting committees, task forces and consulting teams for Clinical/Communication Skills for the National Board of Medical Examiners and the United States Medical Licensing Examination (Step 2 of the USMLE).

Dr. Lown is associate professor of Medicine, Harvard Medical School, Boston, MA and director of Faculty Development at Mount Auburn Hospital, Cambridge, MA. She has co-led several fellowships in medical education for faculty within the Harvard Medical School system, and is the director of the only longitudinal interprofessional fellowship in health professional education in the Harvard Medical School system.

Stephanie J. Adler Yuan, MS
Director of Programs
Stephanie J. Adler Yuan, MS
Stephanie J. Adler Yuan, MS
Director of Programs

Stephanie oversees the Schwartz Center’s training programs and educational initiatives, including all aspects of the Schwartz Rounds program. She is a writer and communications professional by training, and has worked in partnership with a range of organizations to improve employee communications practices and refine organizational messaging.

A graduate of the Program in Narrative Medicine at Columbia University, Stephanie has spoken at a number of conferences about relationships of care. She also teaches Narrative Medicine workshops for medical students and chaplains at NYU Lutheran Medical Center in Brooklyn, NY, and has worked with patient, student and caregiver groups at Memorial Sloan-Kettering Cancer Center, Maimonides Medical Center and Isabella Geriatric Center. In addition to her MS in narrative medicine from Columbia, Stephanie holds a bachelor’s degree from Tufts University.

Stephanie, her husband and two children enjoy watching the seasons change in Prospect Park, clamming on Cape Cod and hunting down great bookshops wherever they go.

Michele Babineau
Executive Assistant
Michele Babineau
Michele Babineau
Executive Assistant

Michele is responsible for providing executive level assistance to the Schwartz Center executive team; acting as the liaison to the Board of Directors. In addition, Michele provides general office management and support to her colleagues at the Schwartz Center.

Prior to joining the Schwartz Center in 2017 Michele was the Executive Assistant to the Vice President of Performance Excellence, Quality and Patient Relations at South Shore Hospital for over a decade. Michele also served as the senior staff liaison to South Shore Hospital’s Patient and Family Advisory Council.

Michele is a graduate of Curry College, Milton MA, where she earned a bachelor degree in Business Management / Administration with a minor in Human Resources Management.

Sheri Carey
Director of Member Operations
Sheri Carey
Sheri Carey
Director of Member Operations

Sheri is responsible for the management of the Schwartz Center membership and member programs including the operations of program activities, member communications and special projects.

Prior to joining the Schwartz Center in 2013, Sheri managed and coordinated volunteers and assisted in the growth and enhancement of volunteer programs and initiatives at Tufts Medical Center in Boston. She also served as the marketing director for the Anaheim Orange County Visitor & Convention Bureau in California. In addition to her work at the Schwartz Center, Sheri has volunteered with the New England Center for Homeless Veterans, Project Sunshine at Spaulding Rehab Hospital in Charlestown, and served on the Communications Committee and Analytics Team for the American Marketing Association’s Boston Chapter.

Sheri is a graduate of California State University, Fullerton, where she earned a bachelor’s degree in business administration.

Danielle Figueira
Director of Individual Giving
Danielle Figueira
Danielle Figueira
Director of Individual Giving

Danielle joined the Schwartz Center in 2021 as the Director of Individual Giving. Danielle is responsible for managing the annual fundraising program as it relates to personal giving. She aims to share the mission of the Schwartz Center while increasing its revenue via philanthropic support. 

Prior to the Schwartz Center, Danielle’s background was focused on fundraising, event planning and volunteer management in education at The Winsor School and Landmark School. 

Danielle graduated from the University of Massachusetts, Dartmouth with a bachelor’s degree in Marketing. 

Personal philanthropy for Danielle includes board service to The Soul Project and educating herself as an active anti-racist and passionate advocate for inclusion.

Jennifer Fiske
Member Experience Coordinator
Jennifer Fiske
Jennifer Fiske
Member Experience Coordinator

Jennifer joined the Schwartz Center in 2018 as a member of the development team. In 2020, she transitioned to our membership team where she currently manages our membership and events data.

Prior to joining the Schwartz Center, Jen worked at Brown Brothers Harriman she served as an operations specialist on the data control team for the securities lending services department.

Jen is a graduate of Brandeis University, where she earned a bachelor’s degree in Mathematics and Health: Science, Society and Policy with a minor in French and Francophone studies.

Michael Goldberg, MD
Scholar in Residence
Michael Goldberg, MD
Michael Goldberg, MD
Scholar in Residence

Michael J. Goldberg, MD, is the Scholar in Residence at The Schwartz Center for Compassionate Healthcare.

He is also a member of the Skeletal Health Program at Seattle Children’s Hospital, Vice-Chair of the Division of Pediatric Orthopaedics, and Clinical Professor of Orthopaedics at the University Of Washington School Of Medicine in Seattle.

Dr. Goldberg’s major clinical interests are in the diagnosis and management of children with syndromes, complex birth defects, and skeletal dysplasias; and measuring the outcomes and functional performance of children undergoing orthopaedic treatments. He is a past president of the Pediatric Orthopaedic Society of North America; has held leadership positions in the American Academy of Pediatrics, and has been recognized with honorary memberships in the pediatric orthopaedic societies of Brazil and Italy (the first American to receive such an honor).

The majority of his professional career was spent in Boston where he was the Henry H. Banks Distinguished Professor of Orthopaedics; and currently Professor Emeritus at Tufts University School of Medicine; as well as past-Chairman of the Department of Orthopaedics at Tufts Medical Center.

Dr. Goldberg has lectured widely both nationally and internationally; authored more than 70 peer reviewed scientific articles, and the single author textbook: The Dysmorphic Child: An Orthopaedic Perspective.   He has participated in the development of outcomes instruments, performance measures, evidence based guidelines and quality initiatives for the American Academy of Orthopaedic Surgeons, the Pediatric Orthopaedic Society of North America; the American Medical Society, the American Academy of Pediatrics and government agencies with the goal to answer the questions “Are we helping? and How do we know?”

He served on the ACGME Residency Review Committee for Orthopaedic Surgery and as chair of the AAOS Evidence Based Practice Committee and the AAOS Guideline Oversight Committee. He is a team member of initiatives designed to reduce medical errors, improve workforce well-being, promote young faculty research, and create a culture of compassion at Seattle Children’s Hospital. He is the facilitator for Schwartz Rounds at Seattle Children’s.

Dr. Goldberg has served as a member and chair of the Board of Directors of The Home for Little Wanderers in Boston, the oldest and one of the largest child welfare agencies in the United States, and also served on the Board of Directors of Camp Korey in Mount Vernon, Washington, a camp for children with life altering medical conditions.

Casey Kudesia
Program Advisor
Casey Kudesia
Casey Kudesia
Program Advisor

Casey Kudesia is based in Boston, Massachusetts, and is excited to work with healthcare organizations to lead Schwartz Rounds. Casey comes to the Schwartz Center with a background in education, training and organizational leadership.

She started her career as a middle school science teacher in Los Angeles with Teach for America, where she also finished her Master’s in Education at Loyola Marymount University. After returning home to Boston and teaching high school science at an alternative high school, Casey transitioned to staff training and organizational development at Planned Parenthood. She has over a decade of experience partnering with care providers and leadership to improve the patient and employee experience.

Casey holds a certificate in Organizational Leadership, and she believes that when compassion is a fundamental value of leadership and care providers, patients and employees will all thrive.

Clara Lauterwasser
Development Data Manager
Clara Lauterwasser
Clara Lauterwasser
Development Data Manager

Clara maintains donor information across several platforms at the Schwartz Center in order to support fundraising and communication.

Before starting at the Schwartz Center in September 2018, Clara worked as part of the data team at Project Bread – The Walk for Hunger. She began her nonprofit career through the co-op program at Northeastern University, during which time she worked at Rosie’s Place and Strong Women, Strong Girls. At N.U. she earned her bachelor’s degree in Sociology with a minor in International Affairs.

In her free time Clara enjoys dancing blues, west coast swing, lindy hop, contra, waltz, salsa, bachata, and fusion at different venues in and around Boston.

Angelina McCoy
Member Experience Manager
Angelina McCoy
Angelina McCoy
Member Experience Manager

Angelina joined the Schwartz Center as the Member Experience Manager in 2021. Angelina is responsible for managing the membership lifecycle and supporting our member relationships, recognition programs and member communications.

Prior to joining the Schwartz Center, Angelina worked at the Boston Public Library Fund as the Development Associate and later as the Development Operations Manager. She also spent time as the Volunteer Coordinator and Office Manager at Beacon Hill Village, serving older adults in downtown Boston. Before moving to the Boston area, she spent five years at the Cincinnati Art Museum overseeing the visitor experience.

Angelina has volunteered for several art non-profit organizations in the area. She served as a member of the Chelsea Cultural Council approving and managing yearly cultural grants. She also served on a committee to hire local consultants to create an arts and culture master plan for the city of Chelsea.

Angelina graduated from the University of Cincinnati with a Master of Arts in Art History and from Georgetown College with a Bachelor of Arts in Studio Art. Angelina enjoys spending time with her husband, baby daughter, and dog.

Christina Parks
Director of Communications
Christina Parks
Christina Parks
Director of Communications

Christina is responsible for coordinating the Schwartz Center’s communications strategy and implementation.

Prior to joining the Schwartz Center in 2011, she served as a professional development coordinator at the Boston law firm of Mintz Levin and as a professional networks assistant at Combined Jewish Philanthropies.

Christina has a bachelor’s degree in communication from Boston College.

Ratthana Pheap
Senior Accounting Analyst
Ratthana Pheap
Ratthana Pheap
Senior Accounting Analyst

Ratthana joined our team as a Senior Accounting Analyst in 2017. Ratthana is responsible for all the accounting for the Schwartz Center, including preparing the financial statements, account analysis and reconciliations, accounts payable and special projects.

Prior to joining the Schwartz Center, Ratthana worked at Barings as an Associate Director in the Internal Accounting department and Corporate Accountant at Boston Capital.

Ratthana graduated from Newbury College, Brookline, MA, where she earned a Bachelor of Science degree in Accounting. In her free time, Ratthana enjoys spending time with friends and family, being active and going out to eat.

Melissa Restivo
Events & Sponsorship Manager
Melissa Restivo
Melissa Restivo
Events & Sponsorship Manager

Melissa joined the Schwartz Center in 2018 and is responsible for implementing all Schwartz Center events and managing event related corporate fundraising. She also manages the Schwartz Center’s internship program and social media presence.

Prior to joining the Schwartz Center, Melissa worked at One Mission, a pediatric cancer foundation and served in various development roles there for six years. In addition to her work at the Schwartz Center, Melissa has volunteered with the Ronald McDonald House at Boston Harbor and served as a co-chair of the Red Shoe Society, their young professionals board.

Melissa is a graduate of Endicott College, where she earned a bachelor’s degree in hospitality and tourism management.  In her spare time, she enjoys traveling, reading and yoga. Melissa and her husband reside in the Boston area.

Leah Rybarczyk
Member Experience Advisor
Leah Rybarczyk
Leah Rybarczyk
Member Experience Advisor

Leah Rybarczyk joined the Schwartz Center team as a Member Experience Advisor in 2021 and is based in Los Angeles. Leah comes to the Schwartz Center with a background in medical social work and program development. Previously, she worked at Children’s Hospital Los Angeles, Nationwide Children’s Hospital and UH Rainbow Babies & Children’s Hospital/MacDonald Women’s Hospital. Leah received her bachelor’s degree in social work from Saint Louis University in St. Louis, Missouri, before returning to her hometown of Cleveland, Ohio, to earn her master’s degree in social administration from Case Western Reserve University. Leah is committed to supporting the well-being of healthcare providers and is deeply aligned with the Schwartz Center’s mission to keep compassion at the heart of healthcare.

Kathy Scopin, BSN, PHN, RN
Member Experience Advisor
Kathy Scopin, BSN, PHN, RN
Kathy Scopin, BSN, PHN, RN
Member Experience Advisor

Based in California, Kathy trains and orients new Schwartz Center members, provides program support to current members, and conducts outreach in the Western Region. She has long recognized and is passionate about the importance of compassion in health care.

In the early years of her career, Kathy acquired a thorough knowledge in oncology and medical nursing. With the strength of this clinical focus, she made a natural move into home health nursing and patient care coordination, eventually becoming the director of a hospital-based home health agency.

Kathy spent 14 years as a senior sales executive with Per-Se Technologies/ATWORK Corporation, the standard in resource management software for many years. Her education, nursing background and health care business acumen helped her earn top producer recognition.

Prior to moving back to her nursing roots, Kathy worked for the Cerner Corporation, initially selling, then supporting the Cerner Clairvia clinically-driven workforce management and patient flow applications. With a desire to improve patient care, Kathy joined Press Ganey Associates as a patient experience advisor collaborating with client organizations to positively impact the patient experience and achieve sustainable results.

After attending the University of California, Davis, Kathy graduated from San Francisco State University with a bachelor of science degree in nursing and holds a public health nursing certificate. She is a member of The Greater San Francisco Chapter of the Association of California Nurse Leaders.

Kathy lives with her husband and their Alaskan Malamute dog, working from her Truckee home office in the Sierra Nevada mountains. She is a supporter of the Gene Upshaw Memorial Tahoe Forest Cancer Center, Soroptimist International of Truckee Donner, Sierra Senior Services and the Humane Society of Truckee Tahoe.

Laurie Tellis
Systems Integration Manager
Laurie Tellis
Laurie Tellis
Systems Integration Manager

Laurie manages the oversight and integration of all the Schwartz Center’s database platforms, making sure that all departments have access to accurate information to support our work. Formerly, she managed our donor information systems.

Before joining the Schwartz Center, Laurie created print and online public health publications at New England SERVE and the Massachusetts Consortium for Children with Special Health Care Needs, coordinated communications at the Women’s Educational and Industrial Union (now the Crittenton Women’s Union), and taught English in corporate Japan.

Laurie has a bachelor’s degree in English and linguistics from Binghamton University, and completed master’s-level coursework in writing and publishing at Emerson College.

Peter Underhill
Senior Director of Finance
Peter Underhill
Peter Underhill
Senior Director of Finance

Peter joins us from Partners Healthcare Finance where he has held several key finance positions over the past 9 years. Most recently, he served as an accounting manager, overseeing accounting and financial reporting for Newton Wellesley Hospital & North Shore Medical Center.

Prior to that, and for the majority of his tenure at Partners, he held the position of senior accounting analyst on the General Hospital Team preparing the MGH financial statements with its very challenging and complex financial structure.

Peter brings a wealth of practical experience in healthcare accounting and financial reporting and is truly an asset to the team. Peter holds a master’s degree in accountancy from Bentley University.

Careers

The Schwartz Center is fortunate to have a dedicated staff with a diverse set of talents, backgrounds and experience in numerous industries and types of organizations.

Go to top of page