Recommendations from a Conference on Advancing Compassionate, Person- and Family-Centered Care

Compassion is essential for effective collaboration among healthcare professionals, staff, patients and families. But despite evidence supporting the importance of compassionate healthcare, the concepts and skills related to empathy and compassion, and that are needed to provide person-/family-centered and relationship-based care, are not routinely taught, modeled and assessed across the continuum of learning and practice.

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