What time does the event begin?

The program will begin at 7:00 p.m. ET.

Optional networking rooms will be available at 6:30 p.m. EDT, for 25-30 minutes prior to the program.

If you are interested in joining a networking room and have not already signed up for one, please email Melissa Restivo at mrestivo@theschwartzcenter.org by November 1, at 5:00 p.m. EDT.

If you didn’t get the registration info, please check your email spam filters. If you don’t see it, please contact events@theschwartzcenter.org.

How will I join the event?

On Friday, October 29 you will receive a message to the email address you’ve provided containing personal log-in instructions. The evening of the event, you will simply click the link and provide your information when prompted.

We will re-send your link and log-in instructions again the day of the event, November 4.

If you have any questions or do not receive your log-in information, please email us at events@theschwartzcenter.org

What device should I use for logging in?

We highly recommend that you use a desktop computer or laptop. Please note, your internet connection should be as strong as possible. We recommend restarting your computer prior to logging in and closing other apps and programs to ensure the best speed. You may also want to limit the number of other devices (smartphones, tablets, etc.) that are also connected to your wi-fi. The presentation will not be visible on Internet Explorer. We recommend Google Chrome, Firefox, Safari, or Microsoft Edge.

Do I need any special software for the event?

No. This year’s event will be streamed on your web browser. Just click the link to view the program! You’ll need to enter your name and email address. The presentation will not be visible on Internet Explorer. We recommend Google Chrome, Firefox, Safari, or Microsoft Edge.

Optional pre-event networking will take place over Zoom. Please have Zoom downloaded on your device prior to the event. If you already have Zoom downloaded, please make sure it has been upgraded to the newest version.

Please log in with the same email address that you used to register for the event.

Will people see me during the event?

If you choose to join the networking portion of the evening at 6:30 p.m. EDT, others will be able to see you when you turn on your camera.

Others will not be able to see you during the program beginning at 7:00 p.m. EDT.

If I’m tuning in with my household, how many devices will we need?

We recommend using one device per household. If using multiple devices in the same home, we recommend logging on from different rooms to avoid overlapping microphones.

How do I make a gift?

The donate button will be available in the top right corner of your screen during the program, or you can visit giving.theschwartzcenter.org during the dinner. You can choose to honor a special caregiver in your life or all caregivers who have made a difference during this difficult time. You can also make a gift by texting “HYC” to 41444

If I have issues logging on, whom should I contact?

You can email us at events@theschwartzcenter.org.

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